Microsoft Technology Licensing, LLC

Foyzul Hassan

Ahmed Hassan Awadallah

Nachiappan Nagappan

Chetan Bansal

Thomas Michael Josef Zimmermann

A computer implemented method includes receiving an exception generated based on programming code, generating exception features from the received exception, the generated exception features being generated based on a set exception features derived from search logs, and executing a machine learning model on the received exception and generated exception features to provide information from the search logs identified as most helpful to resolve the received exception, wherein the machine learning model was trained on training data comprising extracted exceptions and the set of exception features derived from the search logs.

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Foyzul Hassan