Zipwhip, Inc.

Felicia Deng

James Lapic

Daniel deMarteleire

Michael Smyers

Anthony Riemma

Russell Paul Wirtz

A method and apparatus for configuring a plurality of graphical user interfaces to display conversations including a message queue, and re-configuring the plurality of graphical user interfaces to display a first visual indication for a first group of conversations in response to a timer determining that a pre-determined time period has elapsed from the previous timestamp for the first group of conversations. Messages are received and associated with a timestamp, which may update the timestamp of a conversation. These messages are added to a conversation in the message queue and may be prioritized along with the other conversations. Further visual indications may be added to the plurality of graphical user interfaces based on actions of operator accounts.

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Seattle, WA, United States of America

Felicia Deng