Salesforce, Inc.

Fangchen Richard Sun

Kaushal Bansal

Rakesh Ganapathi Karanth

Vaibhav Tendulkar

Examples include a method of predictive rate limiting for performing services requested by a client in a cloud computing system. The method includes receiving a request from a client for one of a plurality of services to be performed, the client belonging to an organization; and determining a current threshold for the organization by applying a real time data model and a historical data model, the real time data model generating a first threshold at least in part by determining a number of requests received from the organization over a first preceding period of time; the historical data model generating a second threshold, the historical data model being generated by applying a machine learning model to historical data stored during processing of previous requests for the plurality of services from the organization over a second preceding period of time, the current threshold being the average of the first threshold and the second threshold. The method further includes performing the requested service when the current threshold is not exceeded; and denying the request when the current threshold is exceeded.

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Ithaca, NY, United States of America

Fangchen Richard Sun