Wells Fargo Bank, N.a.

Faith Maria Lane

Matthew Fitzroy Lynch

Daniel Gracey

Kyle Patrick Mitchell

Jeffrey Thomas Simpson

Amir Zelazny

Brooks Gallagher LeComte

Derrek Ramon Turner

Nicholas Kent Pieri

Mary E Huxhold

Matthew Aaron Fick

Matthew Mark Di Prinzio

A system and related method are provided to receive user streaming interaction data (USID) and determine a context of the interaction. Processed stream data is stored, and emotion information (EI) is created by analyzing the processed stream data, producing an EI-tagged interaction record. An overall first EI value (EIV) reflects a value of an EI at a first time, and an overall second EIV reflects a value of an EI at a second time. Indicators related to the EIs are provided on a device of a service representative (SR). When the second EIV is more negative than the first EIV, the system communicates a recommended action to the service representative that is dependent upon on the context of the interaction and the EI.

Emotional intelligence assistant

Various examples are directed to systems and methods for interfacing between a user and a computing device. The computing device may receive data describing a projected periodic savings amount and first expense data describing a first expense of the user. The first expense data may indicate an amount of the first expense and a first expense time when the first expense will be incurred. The computing device may display a graphical user interface at a display. The graphical user interface may comprise a savings shape having a size based at least in part on the projected periodic savings amount and a first expense shape having a size based at least in part on the first amount. The computing device may receive an instruction to place the first expense shape in the savings shape and may determine that the projected periodic savings amount is sufficient to fund the first expense at the first time. The computing device may display, at the graphical user interface, the first expense shape positioned within the savings shape.

User interface for planning tool

Various examples are directed to systems and methods for interfacing between a user and a computing device. The computing device may receive data describing a projected periodic savings amount and first expense data describing a first expense of the user. The computing device may display a graphical user interface at a display. The graphical user interface may comprise a savings shape having a size based at least in part on the projected periodic savings amount and a first expense shape having a size based at least in part on the first amount. The computing device may receive an instruction to place the first expense shape in the savings shape and may determine that the projected periodic savings amount is sufficient to fund the first expense at a first time. The computing device may display, at the graphical user interface, the first expense shape positioned within the savings shape.

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St. Louis, MO, United States of America

Faith Maria Lane