International Business Machines Corporation

Fabian F Morgan

Sarah White Eagle

Keith R Walker

Yen-Fu Chen

Danny Y Chen

Candice B Gilzean

Michael C Hollinger

Christina Karen Lauridsen

Jacob Daniel Eisinger

Jennifer Elizabeth King

Danny Yen-Fu Chen

Michael Eric Rhodes

Brent Russel Phillips

Timothy R Chavez

Sandra Juni Schlosser

David A Cox

Sheryl S Kinstler

Siddhartha Upadhyaya

Gahlya Greer

Gahlya J Gregory

Chuan Yang

Zhe Yan

Dan Dan Zheng

Robyn Lee Focazio

Brian M O'Connell

John Hans Handy-Bosma

Viktors Berstis

Kumar Marappan

Alexander Druyan

Ching Yu Conrad Lo

Donald A James

Matt R Kuritzky

Angie B Pelt

Arsalan K Lodhi

Andrew H Cao

Rick A Hamilton, Ii

Wesley Stevens

Craig A Cormier

Badri Sridhar

Sarah Vijoya White Eagle

An approach is provided for synchronizing elements in files across a technical environment. In one embodiment, a processor obtains a first change to a first file. The processor also obtains data identifying a second file. The processor determines if the change is supported by a data library in a pre-defined list of data sources. The processor analyzes the data library to determine a type of the change. The processor applies the type of the change to the second file.

Dynamically synching elements in file

An approach is provided for dynamically enhancing and visually synchronizing elements in a display on a computing device. The approach includes using a processor to obtain a change to a first file and data identifying a second file one or more characteristics from a source file. The processor determines if the change is supported by a data library and analyzes the data library to determine the type of change. The processor then applies the type of change to the second file and generates a display associated with the second file on the computing device that includes the type of change applied to the second file.

Dynamically enhancing user interface

In a method for processing work items that have not been completed by a first escalation, a computer determines that the first escalation failed to complete execution, processed fewer work items than the first escalation is configured to process, or completed execution beyond an allotted processing time. The computer duplicates the first escalation to form a second escalation. In addition, the computer configures the second escalation to process the work items that have not been completed by the first escalation. Furthermore, the computer disables the first escalation and activates the second escalation to process the work items that have not been completed by the first escalation.

Identifying hung condition exceeding predetermined frequency threshold and modifying hanging escalation tasks to avoid hang conditions

A system, a method, and a computer readable media for identifying a user-initiated log file record in a log file are provided. The log file has a user-initiated log file record and a repeating pattern of log file records automatically generated by a software program. The system allows a user to identify first and second timestamp values corresponding to first and second times which identify a time interval of interest in the log file. The system further analyzes the log file to identify the user-initiated log file record having a timestamp value between the first and second timestamp values. The system further identifies the repeating pattern of log file records in the log file.

System method, and computer readable media for identifying a user-initiated log file record in a log file

A method and system. User information is received at a storage location. The user information includes meeting and notification information. User activity is monitored based on the received user information. In response to a detection of a change in user activity, a determination is made of whether the change necessitates notifying a user. The user information in the storage location is modified, based on the detected change in user activity, when the user desires to change the notification information.

Notification to users of events

In a method for improving escalation performance, a computer monitors performance of an escalation in a production environment. The computer identifies a characteristic of the escalation based on the monitored performance. The computer creates a recommendation for improving escalation performance based on the characteristic. In response to an approval of the recommendation, the computer applies the recommendation to the escalation to form one or more recommended escalations. Furthermore, the computer deploys the one or more recommended escalations into the production environment.

Performance of scheduled tasks via behavior analysis and dynamic optimization

A method and system for notifying users of events. User information is received at a storage location. The user information includes meeting and notification information. User activity is monitored based on the received user information. In response to a detection of a change in user activity, a determination is made of whether the change necessitates notifying a user. The user information in the storage location is modified, based on the detected change in user activity, when the user desires to change the notification information and returning to monitoring user activity.

Methods and arrangements of text entry are discussed. Embodiments include transformations, code, state machines or other logic to enter text select text based upon the number of words in phrases of the text, upon the number of letters in words of the text, or upon other patterns of the text. The method may also involve indexing the selected text, matching text currently being entered by the user into an application to a portion of a segment of the indexed text, and entering a remaining portion of the segment of the indexed text into the application based upon the matching. In many embodiments, the text may be selected from the text entered into any of several applications. In a few embodiments, the text may be selected from sources specified by a user. In further embodiments, the sources may constitute data files.

Method of text type-ahead

A method and system for processing a data load. A request is received for a data load to load data into a database in accordance with a data template that includes data to be loaded into the database. The template includes columns and rows. The request specifies a request type characterized by at least one column that collectively includes unique data for each row. The columns include N sets of columns (N&#x2267;1) in addition to the at least one column. The data load is split into multiple loads of data. The multiple loads include one load and N additional loads. The one load is associated with the at least one column. The N additional loads are respectively associated with the N sets of columns and are configured to generate or modify one or more rows in each table of N respective additional tables in the database.

Processing data loads

A method and system for notifying users of events. Scheduled user activity of a user is monitored, based on user notification information in a storage location. The user notification information pertains to a scheduled event. In response to a detection, from the monitoring, of a change in the user activity, it is ascertained that the change necessitates notifying the user of the scheduled event due to the change impacting whether the user can participate in the scheduled event. The change in the scheduled user activity is independent of the scheduled event. Then the user is notified of the scheduled event. The user notification information in the storage location is modified, based on the detected change in the user activity, in response to receipt of an instruction from the user to change the user notification information in the storage location.

An authentication configurator may define a LDAP security group for LDAP authentication, wherein the LDAP security group is associated with rights. It may define a native security group for native authentication users, wherein the native authentication group has at least one right not present in the LDAP security group, and define customer-specified LDAP chains. It may configure an LDAP authentication web application and a native authentication web application, wherein the LDAP authentication web application and the native authentication web application each connect to a service management database, and the LDAP authentication web application uses the customer-specified LDAP chains. A first Uniform Resource Locator (URL) for LDAP authentication to access the LDAP authentication web application and a second URL for native authentication to access the native authentication web application may also be configured. It may assess the authentication requirements of a customer and create a user identifier, responsive to assessing.

Multiple authentication support in a shared environment

System, method, and computer readable media for identifying a user-initiated log file record in a log file

Method, system and computer product for rescheduling processing of set of work items based on historical trend of execution time

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Austin, TX, United States of America

Fabian F Morgan