Quest Software Inc.

Austin Logistics Incorporated

Ezra U Pagel

Daniel Neal Duncan

Sameer S Jagtap

Thomas Miller

David A Babbitt

A gateway device including an access interface to an external network, a trunked interface, and translation logic. The access interface is associated with multiple external source addresses. The trunked interface is interfaced with multiple different virtual local area networks (VLANs), where each VLAN is associated with a corresponding VLAN tag and at least one of potentially overlapping internal source addresses. The translation logic translates between each external source address and each unique combination of internal source address and VLAN tag. A method of network address translation including assigning one of first network addresses to each first device of a first network, dividing the first network into a plurality of VLANs, separating the first devices with the same first network address into different VLANs, and assigning first devices with the same first address to different second network addresses.

System and method for aggregating communications and for translating between overlapping internal network addresses and unique external network addresses

A system and method for updating contact records automates analysis of contact results for one or more contact devices performing a contact campaign in order to select contact records for skip trace updates to contact information with the updated contact information for real time use by the contact devices. For instance, an update engine analyzes contact records returned by dialers to a distribution module to select contact records to skip trace based on rules, such as where a wrong number code is indicated, or cost analysis, such as where the predicted result of an update has a value greater than the cost of obtaining the update. The distribution model provides the updated contact information for real time use by the dialers of the updated contact numbers.

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Austin, TX, United States of America

Ezra U Pagel