International Business Machines Corporation

Eyal Ben-David

Boaz Carmeli

Ateret Anaby Tavor

Embodiments may determine user intent in conversations with dialogue systems so as to improve the quality of such conversations and to reduce the number of failed conversations. For example, a method may comprise receiving, at a dialogue system, a first text utterance from a user, generating a plurality of second text utterances at the dialogue system in response to the received text utterance, generating a third text utterance based on each generated second text utterance using a trained deep neural network model, generating a score indicating a quality of each conversation, wherein each conversation includes the first text utterance, one of the second text utterances, and the third text utterance based on the one of the second text utterances, and outputting to the user the second text utterance included in the conversation having the highest quality score.

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Kibbutz Yagur, Israel

Eyal Ben-David