Soundhound Ai Ip, LLC

Evelyn Jiang

Matthias Eichstaedt

Seyed Majid Emami

Neil Veira

Ryan Berryhill

Mathieu Ramona

Keyvan Mohajer

Timothy P Stonehocker

Zizu Gowayyed

Kamyar Mohajer

Zizo Gowayyed

Tim Stonehocker

James Hom

A data processing system includes a queue manager receiving data processing requests and determining a queue depth representing the number of pending requests. A load supervisor assigns a service level to each request based on the queue depth when the request is at the head of the queue. The system offers two service levels, with the second level requiring fewer computing resources than the first. This dynamic management system optimizes resource allocation by adjusting service levels based on the workload, ensuring efficient processing of data requests.

Dynamic service level assignment system for data processing manager

A method and system for controlling a GUI on a user's network-connected device, the control being provided by a telephone call between the user and a speech recognition and speech synthesis system. An example of a restaurant ordering system is provided. The user calls a phone number and is guided through a verbal ordering process that includes one or more of: adding an item, deleting an item, changing quantities, changing sizes, and changing details of an item. The user's choices are added to a display so that a current status of the order is visible to the user. The GUI is updated as changes are made to the order. The GUI can also request additional information, upsell items, and show menus. The GUI aids the user in confirming that the order is correct. The system provides the final order to a restaurant for fulfillment.

Method and system for controlling a graphical user interface by telephone

A system for performing automated speech recognition (ASR) on audio data includes a queue manager to receive a request to perform ASR on audio data, add the request to a queue of incoming requests, and determine a queue depth representing a number of requests in the queue at a given time. The system also includes a load supervisor to receive the request and the queue depth from the queue manager and assign a service level for the request based on the queue depth. In addition, the system includes a speech-to-text converter to receive the assigned service level for the request from the load supervisor, select an ASR model for the request based on the received service level, receive the audio data associated with the request, and perform ASR on the audio data using the selected ASR model.

Multiple service levels for automatic speech recognition

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Cupertino, CA, United States of America

Evelyn Jiang