Qualtrics, LLC

Global Eagle Entertainment Inc.

Evan Reynolds

Angel Jose Marcial

Michel Feaster

Nicholas Williams

Shankar Balakrishnan

The present disclosure relates to systems, non-transitory computer-readable media, and methods for determining (and performing) system actions for particular users in response to real-time events based on the real-time event, an attribute of a user profile, and a journey state of the particular user on an experience journey. More specifically, in one or more embodiments, the disclosed systems respond in real-time utilizing both real-time data and batch data from a variety of disparate computing systems. To illustrate, in some embodiments, the disclosed systems detect a real-time event and identify an attribute of a user profile corresponding to the real-time event. In proximity to detecting the real-time event, the disclosed systems identify a journey state for the user profile along an experience journey. Based on the real-time event, the attribute of the user profile, and the journey state, the disclosed systems can dynamically determine system action.

Generating responses to real-time user events utilizing user profile attributes and a user's journey state of an experience journey

A method for switching networks aboard a moving vessel includes determining that a first network-connection device located aboard the moving vessel is communicatively coupled to a first network located off the moving vessel; determining that a second network-connection device aboard the moving vessel is able to communicatively couple to a second network, the second network selected from available networks located off the moving vessel; and connecting the second network-connection device to the second network. The method may further comprise connecting the first network-connection device to the second network; reducing the first communication activity and increasing the second communication activity; receiving an available network control from the network geographic data memory structure, the available network control comprising a list of the one or more available networks; and disconnecting the second network-connection device from the second network in response to the connection value being less than the connection threshold value.

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Seattle, WA, United States of America

Evan Reynolds