Aristocrat Technologies Australia Pty Limited

Other

Eugene T Bond

Adam J Thompson

Richard Allen Powell

Wei Yan

Jie Zhou

Wei Gong

Lu Zhao

Gandolf G Hudlow

Gandalf Hudlow

Sina Miri

Logan L Pease

Dwight E Crevelt

Verne F Holmes, Jr

Hua Cheng

Naibin Song

John E Burden

Keith E Curtis

Guangzhuang Xie

Various embodiments of the present disclosure provide a casino patron engagement system that facilitates engagement among casino employees and casino patrons to engender patron loyalty.

Casino patron engagement system

Various embodiments of the present disclosure provide a casino floor service management system and method that integrates with a casino management system of a casino and leverages the knowledge and experience of casino floor service management system users, such as technicians, floor attendants, and hostesses, to efficiently resolve service floor events in a timely manner. Generally, the casino floor service management system of the present disclosure is configured to: (1) receive notifications from the casino management system when floor events occur, (2) automatically distinguish between service floor events and non-service floor events, (3) automatically generate work items representing the service floor events and aggregate the work items into a dynamically-updated backlog, and (4) enable casino floor service management system users to interface with the casino floor service management system to personally choose which particular work items from the backlog the casino floor service management system users will resolve.

Casino floor service management system and method

Various embodiments of the present disclosure provide a gaming system and method providing one or more incentives to delay termination of a gaming session. In general, for a player, the gaming system utilizes gaming session data collected from the player's previous gaming sessions to determine one or more termination causation events for the player. When a designated number of the termination causation events occur during a current gaming session of the player, the gaming system provides an incentive to the player, wherein the incentive is configured to cause the player to delay expected termination of the player's current gaming session. In certain embodiments, the gaming system optimizes an incentive available to be provided to a player based on the effectiveness of prior incentives provided to the player.

Gaming system and method providing one or more incentives to delay expected termination of a gaming session

Techniques for providing on-demand validation services for wager-based virtual machines deployed in a cloud based virtual environment. In some implementations, data sources store master deployment sets containing virtual machines. The master deployment sets may be deployed to component servers to provide a gaming related software services to remote client machines. The on-demand service takes snapshots of the virtual machines in the deployment and the virtual machines in the master deployment set. The snapshots are compared to ensure that important files in the master deployment set have not been improperly modified in the deployment. In some implementations, a secure hashing algorithm creates signatures for the snapshots prior to the comparison and the signatures are compared. The validation result may be sent to a remote client that requested the validation.

Cloud based virtual environment validation

Techniques for providing deployment and management services for wager-based virtual machines deployed in a cloud-based on-demand service environment. In some implementations, a master deployment set is stored in one or more data sources under a repository of master deployment sets. The master deployment set includes one or more virtual machines configured to be deployed to one or more component servers to provide a component service to a client terminal in one or more jurisdictions. The repository of master deployment sets is configured to include one or more master deployment sets having regulatory approval in the one or more jurisdictions. The master deployment set may be deployed to the one or more component servers. The repository of master deployment sets, the master deployment set, and the deployment may be managed by an authorized user.

Cloud based virtual environment authentication

A device for controlling electronic gaming machines comprises a single board computer (SBC) having a microprocessor, memory means, storage means and a ROM (Read Only Memory). The ROM includes: a loader program; verification program; an authentication program; and a presentation program. Additional Mass storage media in communication with the SBC store pre-verified and approved gaming software (program files) and related data files, each of which have a verification signature appended to them. Prior to usage of the gaming software, the program file software or data file is retrieved by the loader program and checked by the verification program which compares the verification signature with a newly calculated verification signature. If the newly calculated signature matches the verification signature, the requested file is deemed to be intact (a validated image).

Software verification and authentication

Gaming system and method providing optimized incentives to delay expected termination of a gaming session

A device for controlling electronic gaming machines comprises a single board computer (SBC) having a microprocessor, memory means, storage means and a ROM (Read Only Memory). The ROM includes: a loader program; verification program; an authentication program; and a presentation program. Additional Mass storage media in communication with the SBC store pre-verified and approved gaming software (program files) and related data files, each of which have a verification signature appended to them. Prior to usage of the gaming software, the program file software or data file is retrieved by the loader program and checked by the verification program which compares the verification signature with a newly calculated verification signature. If the newly calculated signature matches the verification signature, the requested file is deemed to be intact (a validated image). The verification processes ensure that the file has been retrieved in its entirety and is free from corruption caused by storage media faults. If any corruption has occurred, the control device displays an error and the process is halted. After verification, all pending requests for authorization from authentication agents are processed by a queuing means. Each request includes a set of authentication instructions and a reply destination. After queuing, an authentication interpreter processes the validated image pursuant to the requester's instruction. The presentation program reports the resulting authentication identification to the requested destination which either acknowledges or refuses authentication. If acknowledged, the image is used or executed. If refused, an error is displayed and the process is halted.

An apparatus for simulating the internal configuration of industry standard ROM and EPROM-type chips using other types of storage technologies, while still operating transparently with interfaces and mechanisms such as authentication devices adapted to EPROM-type media. The invention includes: an EPROM connector interface, a data presentation program; user access log display program; a user login/registration program; a software/data library; software/data selection program; and software/data loader program. These components work in conjunction to securely retrieve software images resident in mass storage media and to present them to an authentication device as if the images were resident in EPROM type media. The invention is particularly adapted to use in the gaming industry where regulation and fraud detection are performed using EPROM authentication techniques.

Virtual EPROM simulator apparatus

An automated casino gaming system includes a central game controller to which a number of automated writer stations are connected. In the keno playing embodiment disclosed, the automated writer stations each have a keypad with two colored LEDs mounted under each key. To play a game, patrons first insert a card into the automated writer station to identify their account maintained on the central game controller. The patron then enters a wager on the automated writer station. As the patron picks the desired numbers, LEDs of one color associated with the keys for the numbers will light. The patron presses a PLAY key to transmit an electronic 'ticket' to the central game controller. When the period for entering wagers has ended, the central game controller requests a random draw from a separate, secure random number generator. The central game controller credits the accounts of winning players according to a preconfigured pay table before transmitting the results to the automated writer stations, where the draw is displayed on the keypad one number at a time using a second color of LED. The system can be configured with a cutoff level, with wins above the cutoff level being flagged for handpayment or for the automatic generation of tax forms. Cashier workstations connected to the central game controller implement a total cash management system which tracks all transactions and determines the amount of cash that should be at each cashier station.

Growing community of inventors

Laguna Niguel, CA, United States of America

Eugene T Bond