Ben Franklin Patent Holding LLC

Other

Oracle International Corporation

Intellectual Ventures I LLC

Ben Franklin Patent Holdings L.l.c.

Eugene Ponomarenko

Mitsuru Oshima

Marianna Tessel

Daniel Burkes

Tjoen Min Tjong

Daniel Lange

Danny Lange

Jean Elie Bovet

Boris Selitser

In accordance with various embodiments, a set of features are described for enabling an application server platform for telecom based applications. A system for providing an application server for telecom-based applications can include an application server that includes an event broker distributed across a cluster. The event broker can provide a distributed publish-subscribe mechanism that is a generic interface to all server nodes in the cluster. The event broker filters events with event attributes by way of matching criteria. Additionally, the event broker is used to dispatch events to specific listeners based on certain criteria.

Event broker for an improved application server platform for telecom-based applications

A system and method for processing voice requests from a user for accessing information on a computerized network and delivering information from a script server and an audio server in the network in audio format. A voice user interface subsystem includes: a dialog engine that is operable to interpret requests from users from the user input, communicate the requests to the script server and the audio server, and receive information from the script server and the audio server; a media telephony services (MTS) server, wherein the MTS server is operable to receive user input via a telephony system, and to transfer the user input to the dialog engine; and a broker coupled between the dialog engine and the MTS server. The broker establishes a session between the MTS server and the dialog engine and controls telephony functions with the telephony system.

Open architecture for a voice user interface

A system and method for processing voice requests from a user for accessing information on a computerized network and delivering information from a script server and an audio server in the network in audio format. A voice user interface subsystem includes: a dialog engine that is operable to interpret requests from users from the user input, communicate the requests to the script server and the audio server, and receive information from the script server and the audio server; a media telephony services (MTS) server, wherein the MTS server is operable to receive user input via a telephony system, and to transfer the user input to the dialog engine; and broker coupled between the dialog engine and the MTS server. The broker establishes a session between the MTS server and the dialog engine and controls telephony functions with the telephony system.

A VoiceXML Dialog Engine ('VDE') is employed to handle requests via a brokered session from a media communications server. The VDE interfaces with one or more information providers, such as a script server or an audio server, in order to service the requests received via the brokered session. The VDE can provide a response to the requests to the media communications server based on information retrieved from the information providers.

Servicing of information requests in a voice user interface

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Fremont, CA, United States of America

Eugene Ponomarenko