Salesforce Com, Inc.

Eugene Oksman

Sachin Desai

Alexandre Hersans

Steven Holly

Jenton Lee

Amit Lubovsky

Methods and systems are provided for displaying pertinent data, using augmented reality, to supplement information in images provided from a mobile communication device. The images can be analyzed to find one or more matched objects, and it can be determined whether recognized target components from the matched objects match one or more known patterns. Pertinent data pertaining to the known patterns can be sent to the mobile communication device so that it can be displayed using augmented reality to supplement information in the images.

System and method for displaying pertinent data to supplement information in images provided from a mobile communication device using augmented reality

Embodiments of apparatus, systems, and methods are described for creating and configuring a custom mobile application (app), with communities, using a graphical user interface (GUI). The GUI enables selection of a pre-configured template for creating a custom mobile app for a user group of a customer relationship management system or of an existing community. The GUI enables entry of metadata comprising identification of a specific user community of the custom mobile app. The GUI enables selection of a distribution model for the custom mobile app for the specific user community, further allowing entry of additional metadata comprising distribution model parameters and packaging parameters of the app. The GUI enables packaging of the app using the packaging parameters and publishing of the app to an app store using the distribution model parameters. The app becomes accessible from the app store for installation on a mobile device according to the distribution model.

Mobile app publishing for a responsive community experience

Methods and systems are provided for displaying pertinent data, using augmented reality, to supplement information in images acquired by an imaging device of a mobile communication device. The images can be analyzed to find one or more matched objects, and recognition can be performed on the matched objects to recognize target components. It can be determined whether the recognized target components match one or more known patterns. Based on the known patterns pertinent data pertaining to the known patterns can be retrieved from one or more data sources, and displayed at a display using augmented reality to supplement information in the images acquired by the imaging device.

System and method for retrieving and displaying supplemental information and pertinent data using augmented reality

Categorizing data in an on-demand database environment is provided. The categorized data is accessed to provide results based on statistical likelihood that records provide a desired result of a query. The categorization of the data includes organizing queries based on semantic terms, with categorization based on a multidimensional categorization of data in the database environment. The generating of results includes accessing relationship metadata both for individual records and for categories. Relationships along the same category, or among categories can provide records that may answer the query. The relationships and statistics are updated based on usage of the results data. Records and relationships identified as being used to solve the query, or being a desired solution to the query, can be weighted more heavily, thus increasing the likelihood of providing the most relevant data for subsequent queries.

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San Francisco, CA, United States of America

Eugene Oksman