Apple Inc.

M-qube, Inc.

Mobile Messenger Global, Inc.

Liveperson, Inc.

Verisign, Inc.

Syniverse Icx Corporation

Mantis Communications, LLC

Eswar Priyadarshan

Gerald Hewes

Randall A Snyder

Dan Grigorovici

Jayasurya S Vadrevu

Omar T Abdala

Ravikiran Chittari

Mark Grindeland

Kenley Sun

Boon C Hwang

Michael L Trioano

Srinivasarao Nandiwada

William M Bumgarner

Blake Seely

Christopher L Oklota

Dale A Taylor

Irfan Khasim Mohammed

Prasenjit Mukherjee

Matthew Dunn

Jeremy W Rothman-Shore

Nurinder Manj

Robert LoCascio

Chuqing He

George Bukow

Kenneth Lo

Joseph Cuccinelli

Krishnamoorthy Dhandapani

Michael L Troiano

Jonathan Altschuler

Andrew Miller

Suresh Ramakrishnaiah

Htet Win

Michael Pirie

Andrew Williams

Christopher Laurence Bell

David E Ralston

Daniel Joseph Sherman

Hao Duong

Gérald Hewes

Richard R Curtis

John L Jorgensen

Embedding a reduced-content application bundle (a 'reduced app bundle') such as a video overlay reduced app bundle into a media stream, and launching that reduced app bundle over a network connection without first performing a substantial downloading and installation of the software on the device is disclosed.

Delivery of apps in a media stream

Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.

Automatic bot creation based on scripts

Receiving and processing out-of-band (OOB) data along with a media stream is disclosed. The received OOB data can be extracted from an OOB data stream and correlated with the media stream using timestamps. Display and other operations can then be performed when a timestamp of the OOB data matches a current timestamp of the media stream. In addition, timestamp notification requests can be received and processed such that when the current timestamp of the media stream matches a requested timestamp, a notification can be transmitted, and data can be received in response to the notification.

Synchronizing out-of-band content with a media stream

Time-based events and other metadata that can be added to a media stream to enable downstream systems to enhance the viewing experience are disclosed. The events are given time attributes that establish their location in the media stream so that regardless of where the playhead is located within the media stream, the events that are active at that point in time can be identified and synchronized with the playhead. In addition, a master clock can be used to update a stream timeline associated with the media stream to account for differences between the expected and actual duration of advertisements inserted into the media stream.

Synchronizing content and metadata

Service Access Codes (SACs) are special codes that are part of the standard North American Numbering Plan (NANP). Presented herein is a solution for which these special SACs can be used as addresses to wireless data and messaging applications without precluding their traditional use for voice calls. Accordingly, provided herein is an exemplary messaging address system and method for facilitating interaction between mobile subscribers and message-based applications. The system comprises: a communications network; and a message center system coupled to said communications network. The message center system comprises a processor configured to: associate destination addresses with corresponding data network addresses; said destination addresses formatted in accordance with a standard non-geographic numbering and administration plan, receive a mobile-originated message generated by a subscriber wireless device; said mobile-originated message including a destination address, translate said mobile-originated message's destination address into its corresponding data network address, and send said mobile-originated message to said corresponding data network address for receipt by a message-based application. In one embodiment of the invention, the destination address is formatted in accordance with the Numbering Plan (NANP) service access code (SAC) format.

Wireless messaging address system and method

A media item recommendation can be based on application purchase data. Application purchase data of a population of users can be used to create application preference clusters that represent unique application preference profiles. Media preference data of the same population of users can be used to create media preference clusters that represent unique media preference profiles. A preference relationship between an application preference cluster and a media preference cluster can be identified based on the number of members of the media preference cluster that are also members of the application preference cluster. Upon receiving a recommendation request from a user, the user's application preference profile can be determined based on the user's application purchase data. A media item can then be recommended based on a media preference cluster that has a preference relationship with an application preference cluster that represents the application preference profile of the user.

Recommending media items based on purchase history

A system and method to enable a user to initiate a communication with an organization using a mobile communication device by means of a trigger system. A system and method to enable an organization to acquire a user mobile device address by means of a trigger system. A system and method to enable an organization to respond to a user by means of a trigger system and a message application server. A system and method to enable organizations to deliver mobile messages, coupons, offers and promotions to users mobile device by means of a combination of a trigger system, a message application server and an offer application.

System and method to initiate a mobile data communication utilizing a trigger system

A method for facilitating the rendering of a web page on a mobile device includes providing an enhanced DOM tree for the web page that includes web page components and their display coordinates. A rule set is applied to the DOM tree, thereby selecting components for display on the mobile device. A mobile-device-specific version of the source code is generated based on the selected components.

Displaying content on a mobile device

A present technology intelligently retargets invitational content to a user by maintaining a user profile that includes data descriptive of the user's interaction with invitational content previously presented to the user and making decisions regarding retargeting based on an analysis of the user profile. The information in the user profile is not limited to whether or not the user completed a conversion action associated with invitational content presented. Rather, the profile is expanded to include such information as where on the conversion continuum the user abandoned the process and details of how the invitational content was presented to the user, e.g. colors used, situation, and message. When presented with a request for invitational content, the system uses the profile information to influence which content is selected and how it is presented to the user. This enables the system to re-present invitational content in a form and/or situation where the user is more likely to complete the conversion action.

Presenting content packages based on audience retargeting

Provided herein are exemplary techniques for determining and delivering, appropriate multimedia content comprising a combination of text, images, sounds, rich-text, animation, video, etc. to personal data communication devices (), such as wireless cell-phones or wireless PDA's, based upon device specific information such as the network protocol used by the device, the network provider, the device capabilities (), the current state of the device, user specified settings, etc. An application server () contains an interpreter capable of executing a set of instructions to manage the delivery and receipt of appropriate multimedia and simple text content to and from personal communication devices (). Appropriate content () is sent to the personal data communication device () based on the network protocol used by the device, the network provider, the device capabilities, the current state of the device and user specified settings under the control of the interpreter. A plurality of device capability input handlers () controlled by the interpreter is used to capture the device capability of the personal data communication device ().

System and method for determining and delivering appropriate multimedia content to data communication devices

Systems and methods are provided for selecting invitational content for users based on their short-term and their long-term features. In operation, responsive to a request from a user terminal for a content package a journal of events associated with a user. Thereafter, short-term and long-term features in the journal are identified and tagged with pre-defined tags indicating a type of content associated with the patterns. The tags are then used to select invitational content by selecting content based on tags for the identified short-term features associated with a threshold level of activity or tags for the identified long-term features.

Selection and delivery of invitational content based on prediction of user interest

Growing community of inventors

West Roxbury, MA, United States of America

Eswar Priyadarshan