Ncr Corporation

Erika Thomas

James Lee Fortuna

David Allen Turner

Jason Henriksen

Donald Davidson

Jeff Hughes

Benjamin Alderson

User-defined criterion defines goods and services of interest to a user. An aggregated listing of the goods and services is generated that spans multiple retailers within a geographic range of a current location of the user. The aggregating listing is presented to the user for making a retail decision.

Automated assistance in retail decisions

A remote, secure maintenance and support system, method, network entity and computer program product are provided. The system can include site terminal(s) and/or a site server (collectively 'site device(s)'), a data center in communication with the site device(s) over a first secure tunnel, and at least one client terminal in communication with the data center over a second secure tunnel. The site device(s) can be configured to periodically transmit to the data center one or more error messages over the first secure tunnel. The data center can, in turn, be configured to make the error messages accessible to at least one authorized technician operating one of the client terminals. The client terminal can be configured to retrieve at least one of the error messages over the second secure tunnel and to take an action associated with resolving the error message.

Secure remote maintenance and support system, method, network entity and computer program product

Growing community of inventors

Frisco, TX, United States of America

Erika Thomas