Capital One Services, LLC

Eric Loucks

Joshua S Edwards

Lukiih Cuan

Brian Lee

Austen Novis

Kevin Grant Osborn

George Bergeron

Kyle Rankin Johnson

Jacob Learned

Bryant Alan Yee

Mykhaylo Bulgakov

Daniel John Marsch

Cruz Vargas

Gaurang J Bhatt

Joshua Peters

Kyle Johnson

Ethan Lo

A fraud detection system may identify a suspected fraudulent transaction based on one or more criteria. The transaction may be associated with a user. Based on identifying a suspected fraudulent transaction, the fraud detection system may receive augmented reality data from an augmented reality device of the user. The fraud detection system may determine, based on the augmented reality data, whether the transaction is fraudulent, and may take an action based on the determination.

Using augmented reality data as part of a fraud detection process

Systems, methods, and apparatuses are described herein for performing sentiment analysis on electronic communications relating to one or more image-based communications methods, such as emoji. Message data may be received. The message data may correspond to a message that is intended to be sent but has not yet been sent to an application. Using a first machine learning model, one or more subsets of the plurality of emoji may be determined. The one or more subsets of the plurality of emoji may comprise one or more different types and quantities of emoji, and may each correspond to the same or a different sentiment. Using a second machine learning model, one or more emojis may be selected from the one or more subsets. The one or more emojis selected may correspond to responses to the message.

Response prediction for electronic communications

A system and method in accordance with examples may include an identity verification kiosk. The identity verification kiosk may include a display comprising a user interface; a card reader; a document scanner; a printer; and a processor in data communication with a server and a database storing user information. The processor may be configured to receive an identification verification request from the user interface; receive user information via the document scanner or the card reader; retrieve user information from the database; verify the identity of a user; and print a unique identifier on a document using the printer.

Systems and methods for automated identity verification

An example method includes identifying, using a browser extension, content of a first webpage of a first website being displayed using a browser. The identifying of the content includes determining a product related to the content of the first webpage and determining that the product has been added to an electronic shopping cart. The method further includes determining a merchant that offers the product for sale and determining, based on a user account associated with the browser extension, a customer reward offered by the merchant and available to the user account. The method further includes determining that the browser has navigated away from the first webpage to a second webpage of a second website. The method further includes modifying the browser to display a graphical user interface element including information about the customer reward and a link configured to navigate the browser back to the first website.

Computer-based systems and/or computing devices configured for implementing browser extensions that provide contextually relevant information to a user via a graphical user interface

In some embodiments, an authentication prompt may be generated based on (i) an object, detected in an image stream of an environment of a user, satisfying one or more criteria and (ii) object data associated with the detected object. The criteria may include (i) the object being in a plurality of different samples and (ii) the object being in a first spatial region of a first sample of the different samples, where the first spatial region of the first sample is a spatial region at which the user looked. An authentication response may be obtained from a user device of the user in connection with the authentication prompt, and the user may be authenticated based on the authentication response obtained from the user device.

Systems and methods for authenticating users

In some implementations, an article of clothing includes a pocket that includes an opening to an interior cavity, and a lock device attached to the pocket. The lock device may include a first lock element and a second lock element configured to engage with the first lock element, where engagement of the first lock element and the second lock element at least partially closes the opening. The lock device may include a radio communication device configured to receive a signal for engagement or disengagement of the first lock element and the second lock element, and a controller configured to cause engagement or disengagement of the first lock element and the second lock element based on the signal.

Lock device

Disclosed herein are system, method, and computer program product embodiments for providing an untrained machine learning model with a combined message and an appropriate emoji reaction icon. An embodiment operates by receiving a first and second user message. The first and second user comprises a first and second user text or a first and second user-inserted emoji reaction icon, respectively. The first or second user text is associated with a first or second system-specified emoji reaction icon, respectively. Thereafter, the first user message is determined to be associated with the second user message, the combined message is created based on the first and second messages, and the appropriate emoji reaction is identified as associated with the combined message. The combined message and associated appropriate emoji reaction icon are then sent to an untrained machine learning model configured to for training.

Combining multiple messages from a message queue in order to process for emoji responses

Systems and methods provided herein may include a card replacement system. The system may include an automated teller machine in data communication with a server. The automated teller machine may include an input device; a processor; a replacement card storage containing at least one replacement card, wherein the at least one replacement cards may include a magnetic stripe and a chip; a magnetic stripe writer; a chip writer; and an embossing device. The processor may be configured to: receive a replacement card request via the input device; request replacement card information from the server; encode replacement card information onto the replacement card using the magnetic stripe writer and the chip writer; and emboss user information onto the replacement card using the embossing device.

Systems and methods for ATM integrated card fabricator

Disclosed herein are system, method, and device embodiments for implementing location identification in multi-factor authentication (MFA). In an example embodiment, a user service may present a geographic map based on a MFA process, and receive an authentication attempt including a geographic indicator and interaction information. Further, the system may determine whether the authentication attempt was made by a human based at least in part on the interaction information, determine whether the geographic indicator matches an expected response, and send, to an electronic device, an authentication result indicating whether geographic information was determined to be selected by a human and the geographic indicator was determined to match the expected response.

Location identification in multi-factor authentication

Systems and methods for knowledge-based authentication are disclosed. The systems and methods can include an authentication system. The authentication system can generate authentication questions using object data received from an augmented reality system associated with a user. The authentication system can authenticate the user using the authentication questions. The augmented reality system may acquire image data, detect and validate objects in the image data, and provide object data for the objects to the authentication system. The augmented reality system may provide an indication to the user when an object is detected and may receive, in response, a user-acknowledgement of detection.

An augmented reality system that includes processors and storage devices storing instructions. The instructions configure the processors to perform operations. The operations include identifying a writing object in a video feed being displayed in an augmented reality viewer, identify a tip of the writing object based on a contour of the writing object, and tracking movements of the tip in the augmented reality viewer. The operations may also include generating a virtual file, the virtual file storing the tracked movements and generating a text file by performing an image recognition operation associating the tracked movements stored in the virtual file with one or more characters.

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McLean, VA, United States of America

Eric Loucks