International Business Machines Corporation

Eric Klein

Michael A Limanni, Jr

Charles R Cowan

Patricia Gongla

Felicia Paduano

Richard A Reece

Nancy W Brandon

Christine Rizzuto

A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization comprises identifying a community of users belonging to the organization characterized by a common interest with respect to the knowledge, and identifying business processes executed by the users in the community in accordance with strategies of the organization. The method then comprises analyzing the business processes to identify specific activities performed in executing the processes and patterns for performing the respective activities, and subsequently constructing the knowledge portal in accordance with the patterns. Analyzing the business processes to identify specific activities performed in executing the processes may be done by developing scenarios for using the portal in performing the respective activities and examining the scenarios to identify the patterns for performing the respective activities.

Method for designing a knowledge portal

Growing community of inventors

Montgomery Village, MD, United States of America

Eric Klein