Other

Thomas Jefferson University

The United States of America As Represented by the Secretary of

Lumenis Inc.

The Government of the United States of America, As Represented by the

Phase Shield LLC

Call Compass, LLC

Eric F Bernstein

Dan E Andersen

Paul D Smith

Grant L Aldrich

Jouni J Uitto

Jasson Gilmore

Walter S Friauf

Frank S Harrington

Joseph F Fessler

John W Cole

Roger E Solomon

John Cole

There is disclosed a method in a data processing system for automatically and accurately determining an outcome of a phone call by using signifiers or audibles as a way to increase accuracy without altering the flow of the conversation. The disclosed method can be used in any call center, such as a high volume call center used in the financial (banking), insurance, rental (hotel or car), ticket sales, and the like. The method comprises receiving voice data of a phone call; transmitting a response communication based on the voice data, wherein the response communication includes at least one audible or signifier; identifying, by at least one processor, the at least one audible or signifier in the response communication; and automatically determining the outcome of the phone call based on the audible or signifier in the response communication. A data processing system and a non-transitory computer-readable medium for storing instructions consistent with the described method are also disclosed.

Method and system for accurate automatic call tracking and analysis

There is disclosed a composition for converting electromagnetic energy to ultraviolet C (UVC) radiation or radiation of a shorter wavelength, the composition comprising at least one phosphor capable of converting an initial electromagnetic energy (A) to an electromagnetic energy (B) comprising UVC radiation or radiation of a shorter wavelength, and an organic or inorganic media containing said phosphor. There is also a method of sterilizing an article by exposing it to UVC radiation or radiation of a shorter wavelength for a time sufficient to deactivate or kill at least one microorganism and/or for a time sufficient to inhibit abnormal cell growth within the body, when said composition is in an implantable medical device. A method of coating an article with such compositions is also disclosed.

Sterilizing compositions comprising phosphors for converting electromagnetic radiation to UVC radiation and methods for using the same

There are disclosed compounds for assisting triplet absorption in a laser, such as a pulsed-dye laser, the compounds comprising at least one molecule chosen from nitroxides and nitrones. In one embodiment, the disclosed compounds may be mixed with the dye of a dye laser in an amount sufficient to assist in triplet absorption. In one embodiment, the nitroxide compound comprises tempol[4-hydroxy-2,2,6,6-tetramethyl-piperidinyloxy, free radical]. Also disclosed are methods of using the disclosed compounds to control the triplet absorption of a dye laser or improve the performance or life span of a gaseous or solid laser.

Triplet quencher for use in lasers

Methods of treating inflammatory skin diseases such as rosacea, atopic dermatitis, contact dermatitis, drug eruptions, psoriasis, seborrheic dermatitis, connective tissue diseases, autoimmune disorders, urticaria or hives, and inflammation associated with skin infections by topical or systemic administration of a nitroxide containing compound are provided.

Use of nitroxides in treating skin disease

Skin including wrinkles is irradiated with laser radiation having a wavelength between about 525 and 550 nanometers. The irradiation is delivered at a fluence that stimulates wound healing responses without actually inflicting a wound. This promotes deposition of dermal extracellular matrix. Absorption properties of hemoglobin and melanin in the 525 to 550 nanometer wavelength range provide that wound healing response is concentrated close to upper regions of the skin and accordingly close to the location of the wrinkles. The growth of dermal extracellular matrix &ldquo;bulks-up&rdquo; irradiated dermal tissue. This makes the depressions or folds of the wrinkles shallower and less apparent.

Laser treatment for reducing wrinkles

An in vitro system for identifying agents capable of inhibiting or preventing oxidative damage is provided. The disclosed in vitro system comprises a mouse fibroblast culture derived from a transgenic mouse capable of expressing a reporter gene regulated by a human elastin promoter and a chemical means for generating reactive oxygen species within the mouse fibroblast culture. Also disclosed is a method for using this in vitro system for identifying agents capable of inhibiting or preventing oxidative damage. The disclosed method comprises adding a test agent suspected of providing protection against oxidative damage to the mouse fibroblast culture, adding a chemical means for generation of reactive oxygen species to the culture, determining human elastin promoter activity in the culture exposed to the test agent after a selected time period, and comparing the determined human elastin promoter activity in the culture exposed to the test agent to the activity of the same promoter in a control fibroblast culture wherein a decrease in the determined human elastin promoter activity is indicative of the test agent inhibiting or preventing oxidative damage.

System and method for evaluating agents which prevent oxidative damage

Skin including hypotrophic scars is irradiated with laser radiation having a wavelength between about 525 and 550 nanometers. The irradiation is delivered at a fluence that stimulates wound healing responses without actually inflicting a wound. The wound healing properties promote growth of dermal extracellular matrix. Absorption properties of hemoglobin and melanin in the 525 to 550 nanometer wavelength range provide that wound healing response is concentrated close to upper regions of the skin and accordingly close to the location of the scars. The growth of dermal extracellular matrix &ldquo;bulks-up&rdquo; irradiated dermal tissue. This makes the depressions of hypertrophic scars shallower and less apparent. The method has also been observed to cause shrinkage of enlarged pores.

Method of treating hypotrophic scars enlarged pores

Methods for preventing photoaging and other types of sun damage and promoting wound healing by topically applying a nitroxide containing compound are provided.

Use of nitroxides in wound healing and in the prevention of photodamage

In vivo and in vitro model of cutaneous photoaging

A method of preventing photoaging and other types of sun damage by topically applying a composition containing Tempol is provided. Pharmaceutical compositions comprising Tempol for the prevention of photoaging and other types of sun damage are also provided.

Use of tempol in the prevention of photoaging

A transgenic mouse capable of expressing human elastin promoter is provided. Mouse fibroblast cultures derived from this transgenic mouse are also provided. In addition methods of identifying compounds capable of inhibiting cutaneous photodamage with this transgenic mouse or fibroblast cultures derived from these mice are provided.

A irradiation attachment for an optical fiber which provides an output of light that has a highly uniform intensity. The device includes a hollow spherical shell having a diffusive reflective surface or target supported therein. Light is directed into the hollow spherical shell so that it reflects off the diffusive reflective surface or target. The reflected light is internally reflected off the inner surface of the hollow spherical shell several times before passing through an output aperture. As a result of the internal reflection within the hollow spherical shell, the light leaving the device has a highly uniform intensity. The device is particularly useful for photodynamic therapy.

Irradiance attachment for an optical fiber to provide a uniform level of

A method of optimizing photodynamic therapy in which retained concentrations of photosensitizers administered are measured on a real time basis by percutaneous measurements of fluorescence. A light weight hand held fluorometer is used to percutaneously measure fluorescence emitted by photosensitizers in a tissue situs that is subject to photodynamic therapy. The use of real time determinations of the concentration of photosensitizers allow optimization of illumination intensity and duration.

Growing community of inventors

Wynnewood, PA, United States of America

Eric F Bernstein