International Business Machines Corporation

Eric E Goodson

Lorin Ullmann

Denise Bell

Santiago D Ortega

Zakary Crapo

William Paul Hampel

A method, computer program product, and a system where a processor(s) monitors tasks performed within the shared computing environment by an authorized user via an interface(s) of a computing system. The processor(s) determines that the authorized user is initiating a given task and queries a repository to determine if the repository comprises a runbook comprising guidance relevant to the given task. The processor(s) determines that the repository does not comprise the runbook and automatically initiates a device(s) to capture and cognitively analyze activities performed by the authorized user to complete the given task (e.g., an audio capture device and a screen recorder). The processor(s) determine that the authorized user has completed the given task and stop the capturing and generate the runbook from the captured activities.

Automated cognitive analysis and specialized skills capture

A method for hybrid Discovery Library Adapter (DLA) book processing identifies a first logical group in a first DLA book, the first DLA book including a first set of objects constructed according to a Common Data Model (CDM) specification to represent a first set of corresponding instances of resources at a first time, the first logical group being a grouping of related subset of the first set of objects. A first value corresponding to the first logical group, and usable for ascertaining a difference between the first logical group and a second logical group in a second DLA book, is computed. A second value corresponding to the second logical group is computed and matched with the first value. If matched, a change in the first logical group as compared to the second logical group is identified and output to a DLA delta book.

Growing community of inventors

Research Triangle Park, NC, United States of America

Eric E Goodson