Servicenow, Inc.

Eric Charles Ferrington

Saurabh Dewan

Uttej Kumar Reddy Gade

Thankaselvi Kumaresan

Vishal Reddy Wudaru

Jugal Kishore

Venkat Rao Vadranam

Vijaya Sankara Gopisetty

Preetam Mallappa

An embodiment involves persistent storage and one or more processors. The persistent storage may contain a plurality of hardware models specifying types of computing devices, wherein the hardware models include attributes representing manufacturer names, product names, and model numbers of the computing devices. The processors may be configured to: obtain, from the persistent storage, a hardware model; calculate a hash value over attributes of the hardware model; compare the hash value to hash values in a curated list, the curated list including normalized hardware models that map the hash values to normalized manufacturer names, normalized product names, or normalized model numbers; determine that the hash value matches a particular hash value for a normalized hardware model; and update, in the persistent storage, the hardware model to include at least one of a normalized manufacturer name, a normalized product name, or a normalized model number associated with the normalized hardware model.

Hardware normalization for a managed network

A mobile computing device may include a screen, a camera, a communication interface, a processor, and memory. A native mobile application executing thereon may be configured to: obtain, by way of the communication interface, a plurality of orders; display, on the screen, a first graphical user interface depicting one or more of the plurality of orders; receive, by way of the screen, a selection of a particular order from the one or more of the plurality of orders; display, on the screen, a second graphical user interface depicting the particular order and that the line item has been ordered but not received; capture, by way of the camera, an image of a physical package; determine that a machine-readable representation from the image is associated with the line item; and transmit, by way of the communication interface, an update indicating that the line item has been received.

Integrated receiving and classification of computer hardware

Growing community of inventors

Washington, MI, United States of America

Eric Charles Ferrington