Microsoft Technology Licensing, LLC

Emery Fine

Layla El Asri

Hannes Schulz

Shikhar Sharma

Justin Daniel Harris

Jeremie Zumer

Rahul Mehrotra

Examples of the present disclosure describe systems and methods relating to conversation state management using frame tracking. In an example, a frame may represent one or more constraints (e.g., parameters, variables, or other information) received from or generated as a result of interactions with a user. Consequently, each frame may represent one or more states of an ongoing conversation. When the user provides new or different information, a new frame may be created to represent the now-current state of the conversation. The previous frame may be retained for later access by what is referred to herein as a 'dialog agent,' which is the portion of the system that can search and use previous state-related information. When an utterance is received, a frame to which the utterance relates may be identified. Thus, the dialog agent may track multiple states simultaneously, thereby enabling conversation features that were not previously possible.

Growing community of inventors

Montreal, Canada

Emery Fine