Bank of America Corporation

Emerson D Miller

David M Andersen

Michael J Mayer

Phillip L Richards

Brian L Toomey

David W Stellhorn

Eric B Hobart

John N Whalen

Jeffrey Chatfield Laughton

Brandee Lynn Bunton

Lorettajean Cross Maguire

Christopher D Montrois

Hayden S Johnson

Benjamin Clark

Jay A Johnson

Jeffrey V Knox

Embodiments of the invention relate to systems, methods, and computer program products for the management of custodians within an electronic discovery system. Embodiments of the invention herein disclosed provide for methods of creating, maintaining, and utilizing a unified custodian directory for the purposes of carrying out electronic discovery within an enterprise environment. By employing a unified custodian directory to manage custodians apart from the electronic discovery cases to which they relate, the custodian management system of the present invention promotes efficiencies in the field of electronic discovery.

Custodian management system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. More specifically, embodiments relate to managing the process for creating search term sets to be applied to electronic data sets associated with a case in an electronic discovery system. A search term management application is provided that allows for multiple users to work collaboratively to define the final search term set that is subsequently applied to the corpus of electronic data for the case. In addition, the application provides for tracking the overall search term creation process. In addition, embodiments provide for a search term hit count engine that is configured to determine search term hit counts for data as a means of predicting the volume of data needed to review.

Search term hit counts in an electronic discovery system

Embodiments of the invention relate to systems, methods, and computer program products for automated straight-through processing in an electronic discovery system. Further, the embodiments described herein provide for electronic discovery processes, such as, but not limited to, data collection, barcoding, source-to-processing, quality control, third-party network data transfer and data analysis platform loading to be automatically initiated and performed in pipeline fashion. Once a process is completed on a dataset, the next process in the flow is automatically initiated unless exceptions are determined to exist. In addition, embodiments provide for prioritizing cases and conducting each process in the straight-through data processing based on the case prioritization.

Automated straight-through processing in an electronic discovery system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery and custodian management. Embodiments herein disclosed provide for an enterprise wide e-discovery system that provides for data to be identified, located, retrieved, preserved, searched, reviewed and produced in an efficient and cost-effective manner across the entire enterprise system. In addition, by structuring management of e-discovery based on case/matter, custodian and data and providing for linkage between the same, further efficiencies are realized in terms of identifying, locating and retrieving data and leveraging results of previous e-discoveries with current requests.

Electronic discovery system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. More specifically, embodiments relate to providing positive identification of individuals for addition, as custodians, to cases or matters within an electronic discovery system. The identification is performed simultaneously, in bulk, using disparate information related to the individuals. In this regard, individuals can be positively identified through one specific identification procedure, without having to search multiple databases to verify the identity of an individual/custodian. In addition to positively identifying custodians, the present invention provides for adding the identified custodians, simultaneously, in bulk, to a case or matter and, in some embodiments, uploading or otherwise transferring custodian profile data to the case management system/database, as need be.

Positive identification and bulk addition of custodians to a case within an electronic discovery system

Apparatus, methods and computer program products are described herein for automatically decrypting electronic communication that is harvested from custodians in an enterprise-wide electronic discovery system. Automatic decryption provides for electronic communication that is encrypted to be decrypted, even in instances in which the system is not provided the password and/or decryption key(s) from the encrypting custodian. The automatic decryption process, which ensues prior to delivering data to the third party data analysis provider or the requesting party, allows for data that may otherwise be unavailable or incomprehensible to the third party or requester to be readily accessible. Thus, decryption of such data in a relatively efficient and automated manner is highly beneficial.

Decryption of electronic communication in an electronic discovery enterprise system

Embodiments of the invention relate to systems, methods, and computer program products for a local collection tool that is configured to run as an authorized background service process. As such, the local collection tool of the present invention is capable of being executed in the absence of the device user's credentials. As a result, local collection can be accomplished without the user being present or covertly without the user's knowledge of collection process. Moreover, the back-up file generated by the collection tool may include encrypted data, which can automatically be decrypted by the collection entity through application of a master key.

Background service process for local collection of data in an electronic discovery system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. More specifically, embodiments relate to computer program products for predictive and automated coding of identical or highly similar documents for the purpose of limiting the volume of documents requiring review and thereby increasing the overall efficiency of the document review process.

Predictive coding of documents in an electronic discovery system

Systems, methods, and computer program products are herein defined for identifying users of personal computers within a network for the purposes associating the personal computers with custodians in an electronic discovery system. Embodiments provide for a tool that accesses the personal computers via the network, locates and queries the profile list on each personal computer for user-identifying data, including network user identification, transmits, for each personal computer, computer-identifying data associated with the personal computer and user-identifying data associated with a user of the personal computer, determines matches between the network user identifications and custodian entries in a custodian directory; and, in response to determining the matches, links the computer-identifying data of the personal computer associated with the matched network user identification to the matched custodian entry in the custodian directory.

Profile scanner

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. Embodiments herein disclosed provide for an enterprise wide electronic management server that provides for data to be identified, located, retrieved, preserved, searched, reviewed and produced in an efficient and cost-effective manner across the entire enterprise system. In addition, by structuring management of e-discovery based on case/matter, custodian and data and providing for linkage between the same, further efficiencies are realized in terms of identifying, locating and retrieving data and leveraging results of previous e-discoveries with current requests.

Shared drive data collection tool for an electronic discovery system

Embodiments herein disclosed relate to methods, systems and computer program products that provide an enterprise wide e-discovery system configured to search myriad data sources across an enterprise to identify electronic data relevant to a particular data request, harvest the relevant electronic data, filter the electronic data to identify request file types, transfer the request file types to a data store, and assign labels, such as barcodes, to the requested file types for the purpose of producing, in an organized fashion, all requested electronic data that is in the enterprise's possession.

Labeling electronic data in an electronic discovery enterprise system

Methods and systems for processing fraud notifications allow an organization to classify, monitor, and shut down fraudulent websites. A system may receive reports of suspicious network sites via electronic mail, and parse such reports in order to obtain one or more attributes (e.g., an address) corresponding to the suspicious network sites. In addition, information related to these suspicious network sites may be stored in a database, and algorithms may be used in order to classify, monitor, and respond to a particular suspicious network site. Before responding to a suspicious network site, such a website may first be classified as legitimate, fraudulent or ignore. If the suspicious network site is classified as legitimate or ignore, further action might not be needed. If, however, the suspicious network site is classified as fraudulent, the fraudulent website may be monitored and further action may be taken.

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Charlotte, NC, United States of America

Emerson D Miller