Dell Products Inc.

Elizabeth Anne Toth

Bijan Kumar Mohanty

Gregory Michael Ramsey

Sushma Punugubati

Damon Sonnenberg

Karen Lee Jones

In one aspect, an example methodology implementing the disclosed techniques includes receiving information regarding a customer to onboard to a managed service and determining one or more relevant features from the information regarding the customer, the one or more relevant features correlated with historical onboarding times. The method also includes determining, using a machine learning (ML) model, an expected time to onboard the customer to the managed service based on the one or more relevant features.

Growing community of inventors

Templeton, MA, United States of America

Elizabeth Anne Toth