Santera Systems, Inc.

Eliot B Rosen

Matthew Christopher Perry

Joe Q Vu

Thomas A Cain

Allen Wah

Rajakumar V Badri

A telephony call manager includes a call model having call processing logic, and a signaling interface for each respective signaling protocol encountered by the call manager. Each signaling interface is operable to convert call events in each respective signaling protocol to messages of a generic protocol and communicate the messages to the call model.

System and method for telephony call control

A method of dynamically balancing work among a plurality of processing nodes is provided. The method includes the steps of periodically updating a node occupancy value at each of the plurality of processing nodes, communicating the respective node occupancy value of each processing node to at least one work originator node, storing the node occupancy values of the plurality of processing nodes at the at least one work originator node, and selecting, by the at least one work originator node, a processing node to perform a particular task in response to the node occupancy values of the processing nodes.

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Plano, TX, United States of America

Eliot B Rosen