Mitel Corporation

Eliana M O Peres

Deborah L Pinard

A communication system includes a plurality of desktop controller agents receiving goal commands and invoking a process to achieve the goals. A plurality of resource agents each in communication with an associate device receives and stores goals from a desktop controller agent and operates the associated device in response to goals received from the desktop controller agent. A network interconnects all of the agents and carries goals between the agents. Communications folders for the user agents are maintained and include a log of communications made using devices associated with a respective desktop controller agent. Attachments can be selected to accompany communications made using the devices.

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Ottawa, Canada

Eliana M O Peres