Pitney Bowes Inc.

Edward Paul Daniels, Jr

Robert K Gottlieb

Joseph D Mallozzi

John H Steinmetz

Kevin W Bodie

Karl H Schumacher

Clare E Woodman

Kevin L Strobel

William E Ryan, Jr

Michael A Gagliardi

Paul H Mitchell

James M Valovich

John G Rahrig

James F Giordano

Yuecheng Meng

Richard D Marry

Elissavet Soutloglou

John Kwant

A method and system for enabling a mailer to sort incoming mail pieces in accordance with changeable criteria that are important to the mailer. This invention accomplishes the foregoing by placing a unique identifier or code tying the mail piece to a data file on each business reply envelope, on or in each windowed envelope or post card that is sent to a customer and returned to the mailer. The unique identifier would enable the mailer to establish parameters for evaluating the unique identifier so as to set a priority for processing mail that is in the mail stream, i.e. prioritize mail that is received just before a late fee is due to improve customer relations. The code tying the mail piece to a data file may be used by the mailer to track payment cycles, order the sortation of incoming mail based upon credit balances, process mail based upon the expected amount of the enclosed check. The foregoing would enable the mailer to receive monies earlier and improve the mailers cash flow.

Utilizing a unique tracking identifier for sorting mail

This present invention is a method and system for providing an up-to-the-minute location of a recipient for delivery of a message. A computerized system imports corporation databases containing employee location codes and delivery preference information (as well as addresses for various message media such as FAX telephone numbers, E-mail addresses, Pager telephone Numbers, etc.) to a database in or accessible by the corporation's Mail Room. The system includes WEB-based and telephone access to this information to allow employees to keep this information up to date.

System and method for obtaining and tracking up-to the-minute delivery locations of employees via a database system

This invention overcomes the disadvantages of the prior art by providing a method of calculating sorting costs for incoming mail. The foregoing is accomplished by providing a method that can determine the number and types of mailpieces being sorted and associated that number with addressee information. The combination of the number and types of mailpieces being sorted for the addressees can then be used to calculate a charge back amount by using a predetermined cost per mailpiece. Thus, the present invention is directed to, in a general aspect, a method of calculating sorting costs for an incoming mail sorting apparatus having a database of addressees for use in sorting incoming mailpieces comprising the steps of: collecting information about each one of a plurality of mailpieces sorted using the incoming mail sorting apparatus, the information used to determine a type of mailpiece for each one of the plurality of mailpieces; determining the type of mailpiece using the information collected; and associating the information about each one of the plurality of mailpieces sorted using the incoming mail sorting apparatus with addressee information from the database of addressees; and calculating a piece count for each mailpiece for each addressee.

Method of calculating mailroom chargeback cost for incoming mails

The present invention is directed, in a general aspect, system including a mail sorting apparatus which generally comprises a feeder, a line scan camera, an in-line printer, a control system which may be the microprocessor based personal computer system, at least one addressee database and sort plan, a mailpiece transporter, a bin module with compartments or sort bins for receiving mailpieces. This invention overcomes the disadvantages of the prior art by enabling a mail sorting apparatus to address sort internal mailings (business to employee mail). The foregoing is accomplished by addressing and sorting employee mailpieces in one process by using information from one or more databases of the mail sorting apparatus, including the addressee database and sort plan, and an in-line printer for printing employee and/or delivery information on the employee mailpiece. Thus, the method of the present invention provides a less costly, simplified way to prepare internal mailings.

Method of addressing and sorting an interoffice distribution using an incoming mail sorting apparatus

The an embodiment of the present invention generally comprises a mailpiece sorting apparatus including a customer specific keyword database and a method of post processing OCR reject mailpieces. Mailpieces that the OCR cannot read and determine the recipient for (&ldquo;rejects&rdquo;) are post processed using the customer specific keyword database which contains information regarding addressee field that is particular to the customer. Address cleansing is performed to the information obtained from the OCR system and an addressee match is attempted. If a match is made, the mailpiece is delivered to an appropriate sort bin. If a match is not made then the mailpiece is delivered to a reject bin. The method provides for better automated throughput of sorted mailpieces.

Method of post processing OCR information obtained from mailpieces using a customer specific keyword database and a mailpiece sorting apparatus

An embodiment of the present invention comprises a mailpiece sorting apparatus video coding station, inserter system, return mail workstation and a web server for interconnecting several components of the system. The system provides a closed loop solution for reducing return to sender mailpieces generated by a company that is sorting incoming mailpieces using an automated system. This invention overcomes the disadvantages of the prior art providing updated data to inserting systems producing such mailpieces. This helps to solve data quality problems at their source and reduce processing costs by reducing the number of return to sender mailpieces.

Method and apparatus for processing and reducing the amount of return to sender mailpieces

The an embodiment of the present invention generally comprises a mailpiece sorting apparatus including an addressee database and a state/ZIP Code list generated from the addressee database. Mailpieces for which the addressee cannot be determined are processed using ZIP Code and/or State information read from the mailpiece. The state/ZIP Code information read from the mailpiece is compared to the state/ZIP Code list to determine if there is a match. If there is not match, the mailpiece is sorted to a &ldquo;return to sender&rdquo; bin.

Method of outsorting return to sender mail using an incoming mail sorting apparatus

An embodiment of the present invention comprises a mailpiece sorting apparatus including a voice recognition system performing a method of processing &ldquo;return to sender&rdquo; mailpieces using voice recognition. The operator obtains a &ldquo;return to sender&rdquo; mailpiece and determines a sender address segment for identification. The sender address segment is spoken by the operator to the recognition system. The voice recognition software interprets the information and communicates it to recipient matching software. The software narrows the potential sender matches in the mailpiece sorting apparatus addressee database. If a match is made, the operator is prompted to place the mailpiece onto mailpiece sorting apparatus which sends the mailpiece to the proper sort bin based on the identification performed by the matching software. The present invention may also calculate statistical information regarding reject mailpieces and chargeback information for the cost of sorting the &ldquo;return to sender&rdquo; mailpiece.

Method of processing return to sender mailpieces using voice recognition

A printstream processor separates documents, e.g. in a printstream or batch, into a physical delivery printstream and an electronic delivery printstream based on delivery preferences stored in a database. The documents in the physical delivery printstream are printed and combined with physical inserts for physical delivery, e.g. by the U.S. Postal Server. The documents in the electronic delivery printstream are combined with electronic inserts for electronic delivery, for example, via electronic mail, facsimile, pager, or to a server on World Wide Web.

Growing community of inventors

Trumbull, CT, United States of America

Edward Paul Daniels, Jr