U S West, Inc.

Edward J Fontenot

Louis A Cox, Jr

Hans-Peter Mueller

Kenneth L Hamel

Victoria L Corlew

An automated method and system for voice processing is used with a plurality of voice mail boxes each of which is assigned to a corresponding one of a plurality of subscribers and is operative to receive and store a plurality of voice messages. After playback of the stored message has begun, playback may be suspended and a response may be generated by a subscriber (the called party) to the previous message segment. The response is directed to a selected destination and may include attachment of the message segment. Playback may thereafter be resumed and suspended in the same manner so as to form multiple responses to the stored message. Multiple responses to the same destination are concatenated so as to form a single concatenated response.

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Niwot, CO, United States of America

Edward J Fontenot