Salesforce, Inc.

Slack Technologies, Inc.

Edward Ishaq

Prajna Shetty

Pranay Agarwal

Hye Jung Choi

Allen James Ferrick

Kefan Xie

Jason Norris

Various embodiments of the disclosure are directed to updating a selected group-based communication interface of a plurality of group-based communication interfaces with an application dialog received from an external application. In an example, user interaction data associated with a group-based communication system can be received from a client device, and a triggering event, associated with an application external to the group-based communication system, can be identified from within the user interaction data. An application dialog request, associated with the triggering event, can be sent to the application and, in response to sending the application dialog request to the application, an application dialog can be received from the application. Based at least partly on a determination that the application is validated for communication with the client device, the application dialog can be output to the client device for display via a group-based communication user interface associated with the group-based communication system.

Triggering event identification and application dialog validation

Various embodiments of the disclosure are directed to updating a selected group-based communication interface of a plurality of group-based communication interfaces with an application dialog received from an external application. User interaction data may be generated based on group-messages in group-based communication channels of the selected group-based communication interface. A validation server parses the user interaction data received to identify a triggering event associated with the external application by comparing the parsed user interaction data with a triggering event registry. The validation server then sends a trigger token to the external application associated with the triggering event. In response to receiving the trigger token, the external application sends the validation server application dialogs and/or dialog validation data that is authenticated and output for rendering to the selected group-based communication interface.

Validating application dialog associated with a triggering event identification within user interaction data received via a group-based communication interface

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Alameda, CA, United States of America

Edward Ishaq