Lucent Technologies Inc.

Eddie Gayle Alexander

John Frank Saban

John Patrick Shea

Michael Dean Lilley

Robert Earl Chamberlin, Jr

James Peter Stuht

Timothy Scott Monkman

John Cravens Broughton

A method is provided for monitoring the progress of a software upgrade or retrofit on a telecommunications switch ( ). A report stream of text messages relating to the state of, and events occurring on, the telecommunications switch is received by a server ( ). Predetermined messages are detected in the report stream, including messages indicating entry into a stage of the retrofit, exit from a stage of the retrofit, a failure of a stage of the retrofit, alarms and errors. The time spent in a stage of the retrofit is determined and compared against an expected time ( ). A visual portion ( ) of a user interface on a client ( ) is updated to reflect entry and exit from a stage of the retrofit, and whether the time spent in a stage exceeds an expected time. The user interface reflects occurrences of alarms and errors visually and in some cases audibly.

Method and apparatus for analyzing the progress of a software upgrade on a telecommunications switch

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Westminster, CO, United States of America

Eddie Gayle Alexander