Amdocs Development Limited

Amdocs Software Systems Limited

Eadan Agur

Yakov Eini

Tomer Sadan

Zeev Eisen

Evgeni Berenstein

Boris Rozenblit

A system, method, and computer program product are provided for managing a plurality of heterogeneous software robots to automate business processes. The system provides an architecture for use in forming business automation systems comprising a plurality of software robots designed to implement specific operations used for implementation of a business process spanned across multiple systems. The system also provides command and control for automation systems comprising a plurality of software agents adapted to implement specific tasks using on screen application integration, application programming interfaces (APIs), or database access to fetch or insert the required data.

System, method, and computer program for managing a plurality of heterogeneous software robots to automate business processes

A system, method, and computer program product are provided for transforming order requests from external channels into a format associated with a service provider. In use, at least one new order request is received from at least one of a plurality of external order channels. Additionally, the at least one new order request is transformed into a predefined format associated with a service provider system. Further, the at least one new order request in the predefined format is sent to the service provider system.

System, method, and computer program for transforming order requests from external channels into a format associated with a service provider

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Givatayim, Israel

Eadan Agur