Siebel Systems, Inc.

Duane Wandless

Robert A Brodersen

Prashant Chatterjee

Peter Siam Sy Lim, Iii

Matthew Scott Malden

Heung-Wah Yan

Gilberto Arnaiz

Daqing Zhang

Embodiments of an apparatus, method, and article of manufacture for controlling view navigation in a workflow environment are disclosed herein. View navigation is controlled by incorporating and utilizing a user-interact operation in a workflow editing application. A workflow process designer may define the user-interact operation from one or more pre-designed views provided for the particular business objectives associated with the workflow process. In one embodiment, users may be navigated to specific views to gather information necessary to the completion of the workflow process, or to facilitate the processing of information across the workflow process to accomplish the business objectives embodied in the workflow process.

Method and apparatus for controlling view navigation in workflow systems

Distributing and instantiating software version upgrades in a distributed computing environment. This includes defining the required versions of software as the contents of a software version upgrade kit. This is written, e.g., as a table of contents or a list, to a database to generate software version upgrade kit tables. These tables are used to generate software version upgrade kits. The kits are then used as a source to download copies of the upgrade kits to clients to be upgraded. This enables upgrading the software on the client.

Method, system, apparatus and program product for distribution and instantiation of software upgrades

A method, a program product, and a system for assigning resources to tasks in a rule based, resource constrained system. This is done by receiving as inputs tasks and task attributes; resources and resource attributes; and assignment rules. These inputs are used to searching a database of tasks, task attributes, and assignment rules thereof, to search a database of resources including resource attributes thereof, and to retrieve resources based upon the resource attributes. Resources are assigned to tasks based upon matches and scores of the resource attributes, the task attributes, and the assignment rules.

Assignment manager

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Bloomsbury, NJ, United States of America

Duane Wandless