Avaya Inc.

Resurgent Health & Medical, LLC

Railpower Technologies Corporation

Astralux, Inc.

Douglas W Swartz

James Glenn

Paul Roller Michaelis

Andrew Derek Flockhart

David L Chavez

John David Watson

Joylee E Kohler

David S Mohler

Eugene P Mathews

Frank Wegner Donnelly

Christopher Reon Gentle

David Thambiratnam

Paul R Barnhill

Michael John Thomas

Rohan Lenard

Thomas M Johannsen

Roger Leon Toennis

Ashis Maity

Sarah Hildebrandt Kiefhaber

Lisa Yoshiko Kawahara

John Z Taylor

Richard J Atkins

Daniel J Daily

Timothy Prodanovich

Sunny Singh Kalsi

Kenneth R Hackbarth

Stephan Jerome Heim

Christopher Moss

Murray Jenson

David Charles Bengtson

David Volejnicek

Andrew J Cammer

Randolph Edward Treece

Jimmy Ray Smith, Jr

The present invention is directed to architectures for receiving, from requestors, requests for information, identifying appropriate responders, unknown to the requestors, to provide the requested information, and effecting interactions between the requestors and responders.

Communications-enabled dynamic social network routing utilizing presence

The present invention provides methods and systems for preparing reminders for calendar items (i.e., tasks). More specifically, a calendar item may be created using a calendar application or the like. Once created the reminder is strategically scheduled to provide the reminder to the user associated with the calendar item early enough such that the user can be reminded in a convenient and helpful manner, and will have a chance to perform any necessary tasks prior to the calendar item.

Early enough reminders

An automated method and system is provided for resolving conflicts in presence and availability information stored at differing network nodes and configuring interparty communications.

Presence aware automated conferencing system

A contact center is provided that includes a plurality of agents for servicing incoming contacts and an a performance analysis module that compares a proposed contact center configuration and/or change in secondary contact center performance parameter against a set of contact center templates, the contact center templates defining a historical contact center configuration as of respective points in time and, based on the results of this operation, predicts an impact on a primary contact center performance parameter if the proposed contact center configuration and/or change in secondary performance parameter were to be implemented.

Contact center performance prediction

In one embodiment, the present invention is directed to the use of separate communication pathways over different types of networks to handle bearer and control signaling in connection with a license transaction.

Licensing and certificate distribution via secondary or divided signaling communication pathway

The present invention is directed to an auto-configuration agent that guides the user to configure automatically a communication device based on observed user behavior and an auto-completion agent that, as numbers of a telephone address are received from the user, provides a list of matching complete telephone addresses for the user to choose from.

Speed dial administration based on call history

An automated method and system is provided for configuring conference calls in which participants can be joined automatically at different times and in response to differing stimuli and in which presence information is used to configure and/or initiate the conference calls.

Conference call selectable configuration in which participants can be configured to join at different time (order), use presence information to configure/initiate the conference call

A system and method of monitoring compliance with a hygiene protocol is disclosed. The movement of person within or otherwise associated with a facility may be tracked and hygiene requirements may be imposed based on the movement. In monitoring hygiene compliance, a number of hygiene levels may be defined that are associated with difference hygiene requirements. A hygiene level may be associated with an individual and that level may be raised or lowered based on hygiene related activity associated with the individual. An individual's hygiene level and/or his compliance with multi-level hygiene requirements may be tracked through the use of monitored hygiene stations and/or location tracking stations.

Hygiene compliance

In one embodiment, a communication system is provided that includes: (a) an input operable to receive incoming instant messages; (b) a text-to-speech converteroperable to convert a text message in an incoming instant message into a voiced equivalent thereof; (c) a speech-to-text converteroperable to convert a voice signal into a text equivalent thereof; (d) a message completion agentoperable to convert the text equivalent into an outgoing instant message; and (e) an output operable to send the outgoing instant message to a selected recipient.

Voice and text session converter

A system is provided for providing automated washing and verifying compliance of use. The system provides for identifying individual users of one or more cleaning stations through various technologies, such as RFID. Individual's use of cleaning stations is monitored to determine compliance with hand-washing requirements. A compliance report may be generated based on data associated with one or more individuals' use of the cleaning station(s). Educational and/or entertainment content may be displayed to the user when he or she is using the cleaning station. Additionally, the cleaning station may identify containers having authorized consumables such as soap or disinfectant. Optional automated collection and forwarding of hygiene compliance information is performed to provide compliance monitors, such as a regulatory agency, with such information.

Automated washing system with compliance verification and automated compliance monitoring reporting

A decontamination method is provided that contacts a biologically contaminated object with first radiation having a first wavelength distribution and with second radiation having a second wavelength distribution. The first radiation kills at least most of the microbes on the surface of the contaminated object but not in an interior region of the object. The second radiation kills at least most of the microbes in the interior region of the object.

Biological agent decontamination system and method

Emission management for a hybrid locomotive

Growing community of inventors

Lakewood, CO, United States of America

Douglas W Swartz