Servicenow, Inc.

Douglas Bradley

Jacob Samuel Burman

Yaron Guez

Meredith Van Lier

Suzanne Lai

Chris Widlowski

An embodiment may involve defining a process by first and second process design applications, wherein the process includes a set of stages; receiving, by a process visualization application, a reference to a parent entry and a definition of the process referencing the parent entry; based on the parent entry, identifying a first transformer class associated with the first process design application and a second transformer class associated with the second process design application, wherein the individual classes contain executable functions; converting an output of the first and second process design applications in a first configuration into a second configuration based on a first transformer class associated with the first process design application and a second transformer class associated with the second process design application, wherein the second configuration is accessible to the process visualization application; generating a display of the process in a hierarchical arrangement, wherein the hierarchical arrangement reflects the sets of stages and the associated activities.

Software architecture and user interface for process visualization

An embodiment may involve a definition of a process, wherein the process is referenced by a parent entry, wherein the process includes a set of stages, wherein the stages in the set of stages are respectively associated with sets of activities, and wherein a process design application was used to define the process. The embodiment may also include one or more processors configured to: (i) receive a reference to the parent entry; (ii) identify a transformer class associated with the process design application, wherein the transformer class converts output in a first configuration related to the process design application to input in a second configuration; (iii) receive, from the transformer class, data related to the process in the second configuration; and (iv) generate a graphical user interface that displays the process and the set of stages in a hierarchical arrangement.

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San Diego, CA, United States of America

Douglas Bradley