American Express Travel Related Services Company, Inc.

Douglas A Behm

Trey Neemann

Mike Rice

Pavan K Pemmaraju

Geoffrey R Wright

Sudhakar W Gopal

The present disclosure includes a system, method, and article of manufacture for performing dispute resolution. The method may include retrieving an identifier that associates a funds request with a rewards currency request, crediting, based on the identifier, a transaction account based upon the funds request, and crediting, based on the identifier, a rewards account based upon the rewards currency request. The method may further comprise crediting the transaction account less a value associated with the rewards currency request and/or generating a first statement that shows a funds balance and a second statement that shows a rewards currency balance. A funds balance may be credited by an amount associated with the funds request, and a rewards currency balance may be credited by an amount associated with the rewards currency request.

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Phoenix, AZ, United States of America

Douglas A Behm