Honda Motor Co., Ltd.

Doug Ruhenkamp

David Burgess

David Delong

Stime Davis

Scott Gaver

A computerized system and method is used to collect and record data regarding transmission failures, to analyze the transmission failure data to identify root causes of failures, and to communicate failure source information so countermeasures may be implemented to prevent future failures. Automobile dealers provide transmission failure data, as well as transmissions they are unable to repair, to a manufacturer's repair facility. Transmissions with common problems or faults are identified and selected for addition to a repair facility production schedule. Parts for repairing the transmissions are ordered based on the production schedule. Transmissions are then analyzed in detail and repaired according to the production schedule. As each transmission is examined, data is collected and recorded so that a root cause may be determined and communicated as needed to the manufacturer's production facilities, suppliers, etc. Countermeasures are then implemented to prevent the failures attributable to the root cause.

Growing community of inventors

Minster, OH, United States of America

Doug Ruhenkamp