Nice Systems Ltd.

Dorit Youda

Efim Kolodizner

Tal Zur

Roni Krivoshey

Yuval Sittin

Shlomi Levi

Omer Kochba

Tal Obsfeld

Methods and systems are described for call recording, e.g. in a VoIP system. At least one endpoint may be configured to terminate a call. A recording system may be configured to record call content data from multiple endpointsA the controller may receive, from a call exchange, interaction metadata relating to calls starting and terminating at the endpoint; receive notifications relating to call content from the recording system; and match the interaction metadata to the notifications.

Call recording with interaction metadata correlation

Growing community of inventors

Rishon Lezion, Iceland

Dorit Youda