International Business Machines Corporation

Other

Donna M Hickey

Randy Scott Johnson

Tedrick Neal Northway

Rhonda L Childress

John Falk Kelley

Bradley Kenneth Wells

Shelby J Lassiter

Gregory Merkel

Embodiments of the present invention provide methods, computer program products, and systems for automatically generating a display to present different terms. Embodiments of the present invention can be used to identify a first and a second user using applications in a software as a service (SaaS) environment and store, for the first and the second user, a first term associated with the first user and a second term associated with the second user in the SaaS environment. Responsive to identifying the first term associated with the first user and the second term associated with the second user have functionally equivalent definitions, embodiments of the present invention can replace the second term associated with the second user with the first term associated with the first user and generate a display for the first term associated with the first user that replaced the second term associated with the second user.

Converging tool terminology

The method includes receiving a telephone call from a first client device that is intended for a second client device. The method further includes identifying data associated with the first client device comprising at least one of: a telephone number, a name of a user associated with the first client device, an address of the user, and a business name associated with the first client device. The method further includes responsive to determining that the identified data associated with the first client device does match data stored in a database, determining, by one or more computer processors, whether to block the telephone call from the first client device to the second client device based on information comprising historical data associated with the first client device and preset information of the second client device.

Analyzing telephone calls

A method includes determining a standard set of activities to perform an assessment and certification process, and identifying cost elements and cost drivers for each activity of the standard set of activities. Additionally, the method includes determining requirements for a particular assessment and certification project, and determining a cost estimation based upon at least one of the standard set of activities, the cost elements, the cost drivers, and the requirements.

Quality model certification assessment cost estimation and optimization

A device for tying back drapery can be coordinated with the drapery by affixing a swatch of fabric matching or coordinating with that of the drapery.

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Longmont, CO, United States of America

Donna M Hickey