United Services Automobile Association (usaa)

Donette Rae Williams

David Joaquin Harris

Deborah Janette Schulz

Nina Cooper

Nickolaus Wayne O'Neal

Matthew Robert Byrd

Aspects of the present disclosure are directed to providing in-person audio access for remote users. A remote access audio system can detect in-person audio through an array of microphones installed at a site. The remote access audio system can process the in-person audio using speech recognition techniques to determine that an in-person conversation is occurring. The remote access audio system can apply a model to the in-person conversation to determine whether the conversation is relevant to a remote user and transmit an option for the remote user to remotely join or be added to the conversation.

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Boerne, TX, United States of America

Donette Rae Williams