Tellme Networks, Inc.

Microsoft Technology Licensing, LLC

Vulcan Patents LLC

Interval Licensing LLC

Firstperson, Inc.

Donald C Jackson

John Giannandrea

Jesse Lee Dorogusker

Sigrid G Moeslinger

Oliver Thomas Bayley

Debby Hindus

Sean Michael White

Scott D Mainwaring

Colin Burns

Elaine Brechin

Anna E Hagstrom

Steve Guilhamet

Mark A Verber

Brian J Fogg

Brandon William Porter

Edward H Frank

Daphne Huetu Luong

Terry Ray Weissman

Shirish Andhare

Michael Jb Epstein

Michael J B Epstein

James R Eveningham

An approach to abstracting the circuit switched nature of the public switched telephone network (PSTN) by using VoIP to provide voice actuated services is disclosed. By carrying a telephone call using VoIP technology for a short distance (frequently within a server room) significant benefits to call handling and capacity management can be obtained. Specifically, a PSTN-to-IP gateway is used to receive (and place) calls over the PSTN and route those calls internally to servers over an IP network in a packet switched format. A number of computer systems can receive and handle the calls in the IP format, including: translating the packets into an audio format suitable for speech recognition and creating suitable packets from computer sound files for transmission back over the PSTN.

Method and apparatus for localized voice over internet protocol usage

An intentional presence system in accordance with the present invention includes a transmitting device at a first physical location that is responsive to a command intentionally initiated by a first individual at the first physical location to develop a presence signal intended for a second individual at a second physical location. The intentional presence system further includes a receiving device located at the second physical location which is receptive to the presence signal and which is operative to generate an indication to the second individual of the first individual's presence with respect to the transmitting device.

Method and apparatus for sending presence messages

A method of and apparatus for supporting intelligent call routing (ICR) systems multiple vendors, in a vendor neutral fashion using a computer is described. One embodiment has a voice program send a call routing request using an HTTP format to a call routing program. The call routing program decodes the HTTP request and identifies the appropriate vendor-specific communication format and communications method for talking to the ICR system specified in the HTTP request. The call routing program sends the request and receives the answers from the ICR system in the vendor specific formats. The call routing program provides the ICR system response back to the voice program in a vendor neutral fashion. This approach allows voice programs to easily be written that work with multiple ICR systems and allow component reuse of call routing code amongst programs that end up working with multiple systems.

Common gateway to call control systems

Localized voice over internet protocol communication

A paging system which sends and receives encrypted messages. The message may be encrypted either by the sender of the message or by the paging system. Multiple keys may be used for encrypting and decrypting. Public key systems may also be used and integrated into this paging system. The paging system can send out time update messages containing the current time and date. The pagers use the time update messages to automatically update the time in an internal clock. Time stamps can be inserted into the encrypted messages to prevent unauthorized users from replaying old messages.

Methods and apparatus for providing a secure paging system

Growing community of inventors

Monte Sereno, CA, United States of America

Donald C Jackson