Bank of America Corporation

Don Cardinal

Elizabeth Votaw

Carrie Anne Hanson

David M Grigg

Alicia C Jones

Craig Douglas Widmann

Scott Anderson Sims

Davindar S Gill

Sharon Scanlon

Russell B Lewis

Aspects of the disclosure relate to controlling device data collectors using omni-collection techniques. A computing platform may receive configuration settings associated with a first collector and a second collector. Subsequently, the computing platform may generate one or more configuration commands for a native collector based on the configuration settings. The computing platform may send, to a client interface computing platform associated with the native collector, the one or more configuration commands generated for the native collector. Thereafter, the computing platform may receive state information collected by the native collector based on the one or more configuration commands generated for the native collector. Then, the computing platform may send the state information to an authentication hub computing platform, and sending the state information may cause the authentication hub computing platform to share at least a portion of the state information with one or more collector support servers for processing.

Controlling device data collectors using omni-collection techniques

Systems, methods, apparatuses, and computer-readable media configured to determine a location of a user, identify the user and provide additional services based on the determined location and/or identity are provided. In some examples, associate users may be identified and a location of each associate user may be tracked to identify a location of an associate user, confirm the location of the associate user is an expected location, and/or provide location information to a customer of the associate user.

Tracking associate locations

Systems and methods for using proximity positioning systems to determine an identity and location of a user, and process a pre-staged transaction based on the determined information are provided. In some examples, a transaction may be initiated by a user. A financial institution may pre-process the transaction and, upon establishing a physical presence of the user at a banking center, may further process and/or complete the transaction. The physical presence of the user may be established based on a signal from a location beacon at the banking center being detected by a personal computing device of the user. Because the personal computing device is within a predefined proximity of the location beacon in order to detect the signal, the location of the location beacon, and, thus the personal computing device may be determined, and an identity of the user may be determined.

Processing of pre-staged transactions

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San Antonio, TX, United States of America

Don Cardinal