Motorola Solutions, Inc.

Divya Ramamoorthy

Melanie King

Friedrich J Bollmann

Clarence Coffee

David Weygandt

Brian J Frommelt

Amruthavarshini Hiriyur Krishnamurthy

Systems and methods for automated caller profile generation and identification. One example method includes receiving, from a service answering point, a service call from a caller. The method includes determining, with an electronic processor, based on a content of the service call, a call characteristic. The method includes generate a preliminary caller profile based on the call characteristic. The method includes comparing the preliminary caller profile to each of a plurality of existing caller profiles retrieved from a database storing caller profile data for a plurality of callers to generate, for each of the plurality of existing caller profiles, an association score based on the comparison. The method includes presenting data about the caller from the existing caller profile on a call-taking terminal of the service answering point assigned to the service call when the association score for one of the plurality of existing caller profiles exceeds an association threshold.

Disambiguation of multiple callers using a shared communication source

Wireless communication device and methods for operating the same. One wireless communication device includes an electronic processor configured to operate the wireless communication device in a first security mode of a plurality of available security modes. The electronic processor is also configured to evaluate one or more environmental context parameters associated with the wireless communication device, determine, based on the environmental context parameters, whether communications of the wireless communication device are susceptible to a potential cyber-security threat, and, in response to determining the communications of the wireless communication device are susceptible to the potential cyber-security threat, transition the wireless communication device to a second security mode of the plurality of available security modes to determine whether the potential cyber-security threat is present, wherein at least one selected from a group consisting of the frequency scanning feature and the frequency hopping feature is enabled in the second security mode.

Dynamically enabling a security feature of a wireless communication device based on environmental context

A communication system and method are provided for authenticating a portable radio from a plurality of shared portable radios. The authentication controls access to user personal profiles and public safety service applications associated with a public safety agency. A firearm having a firearm user ID stored therein, communicates the firearm user ID over short range communications to the portable radio. The firearm user ID may be used for single factor authentication or combined with a PIN entry for multi-factor authentication.

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Cooper City, FL, United States of America

Divya Ramamoorthy