International Business Machines Corporation

Dingding Lin

Arun Hampapur

Xuan Liu

Ajay Ashok Deshpande

Saurabh Gupta

Ali Koc

Brian Leo Quanz

Dahai Xing

Xiaobo Zheng

Yingjie Li

Christopher Scott Milite

Shyh-Kwei Chen

Chek Keong Tan

Yue Tong

A method for continuously tracking business performance impact of order sourcing systems and algorithms that decide how ecommerce orders should be fulfilled by assigning the items of the order to nodes in a fulfillment network such as stores, distribution centers, and third party logistics&#x2014;to provide automatic root cause analysis and solution recommendations to pre-defined business problems arising from KPI monitoring. A Business Intelligence (BI) dashboard architecture operates with: 1) a monitoring module that continuously monitors business KPIs and creates abnormality alerts; and 2) a root cause analysis module that is designed specifically for each business problem to give real time diagnosis and solution recommendation. The root cause analysis module receives the created alert, and triggers conducting a root cause analysis at an analytics engine. The BI dashboard and user interface enables visualization of the KPI performance and root cause analysis results.

Tracking business performance impact of optimized sourcing algorithms

A historical scenario and historical decisions made in the historical scenario are received. The historical decisions represent a set of decision variables of an objective function. A random set of decision variables having different values than the set of decision variables are generated. To determine a weight setting associated with multiple objectives of the objective function, a number of inequalities are built and solved with an assumption that, for an optimization that minimizes the objective function, the objective function having the set of random decision variables has a larger value than the objective function having the set of decision variables. The receiving, the generating and the building steps may be repeated to determine multiple sets of weight settings. The multiple sets of weight settings are searched to select a target weight setting for each of the multiple objectives. The target weight setting may be automatically and continuously learned.

Automatic learning of weight settings for multi-objective models

A system, method and computer program product for continuously tracking business performance impact of order sourcing systems and algorithms that decide how ecommerce orders should be fulfilled by assigning the items of the order to nodes in a fulfillment network such as stores, distribution centers, and third party logistics&#x2014;to provide automatic root cause analysis and solution recommendations to pre-defined business problems arising from KPI monitoring. A Business Intelligence (BI) dashboard architecture operates with: 1) a monitoring module that continuously monitors business KPIs and creates abnormality alerts; and 2) a root cause analysis module that is designed specifically for each business problem to give real time diagnosis and solution recommendation. The root cause analysis module receives the created alert, and triggers conducting a root cause analysis at an analytics engine. The BI dashboard and user interface enables visualization of the KPI performance and root cause analysis results.

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Dingding Lin