Capital One Services, LLC

Dinanath Nadkarni

Meghnath Sharma

Vivek Bharatam

In some implementations, a device may identify an account associated with a user, and the account may be managed by an entity. The device may determine, using at least one machine learning model, a classification of the user that indicates a level of quality of a relationship between the user and the entity. The device may determine, based on the classification determined using the at least one machine learning model, one or more adjustments that are to be applied to one or more charges assessed to the account by the entity. The device may apply the one or more adjustments to the one or more charges.

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Wake Forest, NC, United States of America

Dinanath Nadkarni