International Business Machines Corporation

Nuance Communications, Inc.

Dimitris Gibault

Beatrice Coulomb

Audrey Occello

Christophe Palaysi

A method for voice ordering utilizing catalog taxonomies and hierarchical categorization relationships in product information management (PIM) systems includes: prompting a user with a query to input speech into a speech recognition engine; translating the inputted speech into a series of words; querying a product information management component (PIM) based on the series of words; wherein the querying is performed as a matching algorithm against PIM category and attribute keywords; returning coded results to a voice synthesizer to produce at least one of: a voice response, and a text response to the user; and wherein in the coded results indicate one or more of: a not found message for zero matches, a confirmation of a suitable single match, a request for additional information in the event one or more of the following occurs: more than one matching item, category, and item attribute was found in the PIM.

Method and system for voice ordering utilizing product information

The present invention relates to a self check-out system which uses contact free tags embedded in a receptacle, e.g., a plate, glass, etc. The system relates the tag to a service area and uses that relationship to associate the receptacle with a charge to be made to a customer.

System for self checkout

The present invention relates to a self check-out method which uses contact free tags embedded in a receptacle, e.g., a plate, glass, etc. The method relates the tag to a service area and uses that relationship to associate the receptacle with a charge to be made to a customer.

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Cagnes sur Mer, France

Dimitris Gibault