Salesforce Com, Inc.

Salesforce, Inc.

Dileep Burki

Prasad Peddada

Theresa Vietvu

David Brooks

Kenneth Douglas Scott

Nathan Jensen-Horne

Matthew Small

Gaurav Chawla

Hemang Patel

Shriman Gurram

Walter Sims Harley

James Bock Wunderlich

Jeffrey Michael Bartolotta

Avrom Irwin Roy-Faderman

Steven Tamm

Andrew C Smith

William Charles Mortimore, Jr

Akhilesh Gupta

Doug Bitting

Reid A Elliott

George John Murnock, Jr

Ture Hoefner

Robert Michael Fitzpatrick

Erik Jeffrey Nierenberg

Logan Henriquez

Techniques are disclosed relating to installing and operating applications in a server-based application workspace. A computer system, while operating the server-based application workspace, may store subscription information indicating a user that is a developer for a particular application package, and one or more users that are subscribers for the particular application package. The computer system may further store lock data for the particular application package that indicates user permissions to edit at least one application component for the particular application package. Based on the lock data, the computer system may permit the developer to edit the at least one application component of the particular application package, and deny requests from the one or more users to edit the at least one application component.

Restricting access and edit permissions of metadata

Techniques are disclosed relating to database techniques for storing metadata for web applications. In some embodiments, a server computer system may operate a platform for executing one or more application modules that utilize one or more application components to implement an application. The server computer system may generate a first set of values indicative of versions of a first set of application modules specified by an application package stored on the server computer system for implementing the application. The server computer system may determine a second set of values indicative of versions of a second set of application modules specified by an updated application package for an upgrade of the application. The server computer system disables application components associated with application modules specified in the first, but not the second, set of values.

Version management automation and consistent application builds for different target systems

Disclosed herein are techniques for identifying computing resources specified by a representation of a computing service. In some implementations, a request to analyze a computing service provided via a computing environment may be received. The computing service may have an activated state in which the computing service is available for use and a deactivated state in which the computing service is not available for use. The computing environment may comprise a plurality of computing resources each defining a variable unit of computing functionality within the computing environment. Each computing resource may be associated with a respective parameter corresponding with a respective parameter value that specifies a level of the variable unit of computing functionality defined by the computing resource. The computing service may be represented by a metadata model comprising a plurality of nodes, at least some of which specify a respective one or more of the parameter values.

Resolving information in a database environment

Disclosed are methods, apparatus, systems, and computer readable storage media for trials onboarding. A server may receive a request to generate a trial instance of an organization providing data and functionality for a period of time. Data on the request may also be stored. The trial instance may be selected from a template based on an access channel corresponding to the request.

Computer implemented methods and apparatus for trials onboarding

Disclosed herein are techniques for provisioning computing services. In some implementations, a plurality of computing resources available within a computing environment are identified. The plurality of computing resources may be capable of being used to provide computing services via the computing environment. Each of the computing resources may comprise a respective unit of computing functionality available within the computing environment. A plurality of dependency relationships among the computing resources may be identified. Based on the identified dependency relationships, a first one or more of the computing resources may be selected for inclusion in a license definition. A license conforming to the license definition may provide an entity with access to the computing functionality associated with the first one or more computing resources.

Resolving information in a multitenant database environment

Disclosed herein are techniques for creating a representation of dependency relationships between computing resources within a computing environment. In some implementations, one or more sources for dependency analysis may be identified. Each source may be capable of being accessed to provide computing functionality via the computing environment. Each source may include one or more references to a respective one or more computing resources. Each computing resource may define a unit of the computing functionality available within the computing environment. A plurality of dependency relationships may be identified based on the one or more sources. A dependency relationship representation may be created based on the identified dependency relationships.

Disclosed herein are techniques for providing a user interface component. In some implementations, a request for the user interface component may be received at a computing device. The user interface component may have a default visual presentation. A branding override may be selected from a plurality of available branding overrides. The branding override may define a modification to the default visual presentation of the user interface component. The branding override may be selected based on one or more contextual variables associated with the request for the user interface component. The user interface component may be modified in accordance with the selected branding override. The user interface component may be displayed on a display device.

Embodiments are described for providing access by application vendors to applications deployed in an enterprise network environment. A package access system defines a support user class in a user profile database for an application executed within organization resources maintained in a multi-tenant data store. The support user is granted read only privileges to metadata of the application. An organization administrator can grant the application vendor access to the application as a support user, allowing the vendor to view and analyze the metadata. The organization administrator can further grant access by a specific support representative to the application as a specific user within the organization user for a limited term. The support representative can then log into the organization and access and use the application in order to diagnose any post-installation usage problems with the application.

Method and system for managing and monitoring of a multi-tenant system

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San Jose, CA, United States of America

Dileep Burki