Bmc Software, Inc.

Didier Tremblay

Pierre Larose

Joe Pei-Wen Hsy

Christopher Viaggi

Bernard Gagnon

According to one general aspect, a method may include receiving, via a first network tap point included by a first network segment, a first portion of network communication data between a client computing device and a server computing device. The method may include receiving, via a second network tap point included by a second network segment, a second portion of network communication data between the client computing device and the server computing device. The method may include attempting to correlate each sub-portion of the first portion of network communication data to corresponding sub-portion of the second portion of network communication data. The method may also include analyzing the correlated network communication sub-portions to generate at least one set of metrics regarding the performance of the network communication between the client computing device and server computing device.

Monitoring based on client perspective

According to one general aspect, a method may include establishing a network tap point near, in a network topology sense, an intranet/internet access point device. The network tap point may provide a substantially non-intrusive means of viewing network communication through the intranet/internet access point. The method may include monitoring, via the network tap point, at least partially encrypted network communication between a client computing device that is within the intranet and server computing device that is within the internet. The method may also include analyzing the monitored at least partially encrypted network communication to generate at least one set of metrics regarding the performance of the network communication between the client computing device and server computing device.

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Montreal, Canada

Didier Tremblay