Twilio Inc.

Microsoft Technology Licensing, LLC

Skype Limited

Devid Liik

Sergei Zolotarjov

Artyom Tyazhelov

Mihails Velenko

Carl S Olivier

Viktor Muller

Sergei Voronichev

Mart Oruaas

Stefan Strommer

Marcin Goliszewski

Marek Laasik

Markus Vaalgamaa

Ando Saabas

Sören Vang Andersen

Jonas Kaulakis

Andre Veski

Teele Tamme

André Karpistsenko

Andrew Macks

An application platform system and method. A data synchronization instance manages a reference state object for a data synchronization system (DSS) account. A first local state object is stored at a first application system. The first application system receives update notifications provided by the DSS. A second local state object is stored at a second application system. The second application system receives update notifications provided by the DSS. An application instruction of the first application system is transformed into a state update, and the first local state object is modified to include the state update. The state update is provided to the DSS via a local update notification. The reference state object is modified to include the state update. The state update is provided to the second application system via a reference update notification. The second local state object is modified to include the state update.

System and method for signaling through data storage

A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication endpoints of a plurality of users to receive messages of the entity. The method also includes receiving a request associated with the account of the entity to transmit one or more messages of the entity to a set of communication endpoints of the plurality of communication endpoints, and identifying, based on the request, one or more orchestration rules of the plurality of orchestration rules. The method further includes determining, based on the configuration data associated with the account of the entity and the one or more orchestration rules, parameters for delivering the one or more messages to the set of communication endpoints, and transmitting the one or more messages to communication endpoints in the set of communication endpoints according to the determined parameters.

System and method for a multi-channel notification service

A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication channels to provide messages to a plurality of communication endpoints. The method also includes receiving a request associated with the account to transmit messages to a set of communication endpoints of the plurality of communication endpoints, and determining, based at least in part on the configuration data, a message payload, the set of communication endpoints, and a set of communication channel identifiers corresponding to the set of communication endpoints. The method further includes transmitting the messages to communication endpoints in the set of communication endpoints, each message including the message payload and being transmitted to a respective communication endpoint using a communication channel identified by a communication channel identifier corresponding to the respective communication endpoint.

A system and method for multichannel notifications that includes configuring an account for notifications within a multitenant platform for multi-channel notifications, which further includes receiving configuration for a set of participant binding resources, wherein the set of participant binding resources comprises endpoint addressing resources, where an endpoint addressing resource specifies a communication address and a communication channel identifier; receiving a notification request on behalf of an account, the notification request comprising at least one targeting property; and executing notifications in accordance to the notification request and the configuration of the participant binding resources of the account by selecting endpoint addressing resources that are accessed from the participant binding resources using the targeting properties of the notification request and transmitting notifications to communication addresses over a set of different communication channels as indicated by the selected endpoint addressing resources.

Method, user device and computer program product communicating data between a first endpoint and a second endpoint. A plurality of logical communications channels are allocated between the first and second endpoint. In dependence of a trigger, a probe message is transmitted from the first endpoint to the second endpoint over each of the plurality of logical communications channels. The performance of each of the plurality of logical communications channels is determined in dependence on the transmission of probe messages. A first logical communications channel is selected in dependence on the performance determination. Data is streamed between the first and second endpoints over the first logical communications channel.

Seamless session handover

Method, node and user terminal for receiving communication events over a communications network. The method comprising: executing a communication client at the user terminal, the client arranged to operate in one of a plurality of modes, filtering parameters associated with each of the modes are stored in storage at the user terminal; the client detecting a mode that the client is operating in and accessing the filtering parameters associated with the mode from the storage; the communication client transmitting the filtering parameters accessed from said storage to a node in the network, the filtering parameters defining one or more types of communication event that are permitted to be received at the terminal from said network when the communication client is operating in said mode; and receiving only said one or more types of communication event at the terminal from said node when the communication client is operating in said mode.

Receiving a communication event

Method, system, device, server and computer program product for analyzing a communication event occurring over a network, wherein a network service provider provides access to the network for a communication client executed at the device to engage in the communication event. The communication client detects a problem with the communication event. Communication metric data relating to the communication event is determined. It is determined, using the determined communication metric data, whether the detected problem is caused by a reason (i) of a poor network condition in the network, or a reason (ii) of the network service provider discriminating against transmission over the network of a type of data used in the communication event. In the event that it is determined that the detected problem is caused by reason (ii), a notification is provided to a user of the device.

Analysis of a communication event

Method and user terminal for handling a call over a communications network between a first user terminal, usable by a first user, and at least one other user terminal, usable by a respective at least one other user, wherein a client is executed at the first user terminal for participation in the call. The client determines a condition of a respective at least one network connection used in the call between the first user terminal and the at least one other user terminal over the communications network. The client also determines that the call has been dropped, and responsive to the determination that the call has been dropped, the client automatically attempts to re-establish the call in dependence upon the determined condition of the at least one network connection.

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Tallinn, Estonia

Devid Liik