Pwc Product Sales LLC

Devendra Vidhani

Prakash Chandra

Santosh Gupta

Sanjay Verma

Ajay Nandanwar

The present disclosure relates generally to natural language understanding. An exemplary computer-enabled method comprises: receiving first utterance data corresponding to a first plurality of intents; identifying a first plurality of intent clusters using an unsupervised machine-learning algorithm, wherein each intent cluster of the first plurality of intent clusters comprises a respective subset of the first plurality of intents; training, based on the first utterance data, an intent cluster classification model, wherein the intent cluster classification model is configured to receive a user utterance and identify an intent cluster of the first plurality of intent clusters; and training, based on the first utterance data, an intent classification model for each intent cluster of the first plurality of intent clusters to obtain a plurality of intent classification models, wherein each intent classification model is configured to receive the user utterance and identify an intent from the respective intent cluster.

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Pleasanton, CA, United States of America

Devendra Vidhani