International Business Machines Corporation

Denzil S Menezes

Biao Hao

Raymond L Yee

Shiju Mathai

Endemecio Santana

Embodiments of the present invention provide a computer system a computer program product, and a method that comprises determining a task that is being performed based on a set of observed micromovements; in response to determining the task that is being performed, detecting an anomaly in at least one micromovement in the set of observed micromovements based on a comparison of the at least one micromovement to one or more micromovements associated with an established baseline of micromovements; and generating a notification on a user interface that details the detected anomaly.

Hyper-detection of user activity

A system for neural networks and virtual agents is provided. A computing device analyzes (i) one or more consumer requests and (ii) one or more underlying attributes. A computing device generates a threshold level of prediction of a response profile based on, but is not limited to, output data from the neural network. A computing device distributes the predicted response from the neural network to one or more cognitive service agents.

Holistic service advisor system

Arrangements relate to processing financial transactions on an automated teller machine (ATM). An ATM identifier can be presented on a display of the ATM. An ATM identifier confirmation can be received from a mobile computing device. Responsive to determining that the ATM identifier confirmation matches the identifier presented on the display of the ATM, a customer authentication or a transaction request can be received from the mobile computing device. Responsive to verifying the customer authentication or the transaction request, the transaction request can be processed.

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Irving, TX, United States of America

Denzil S Menezes