Teradata Us, Inc.

Dennis Jeng

Karen A Papierniak

Pieter Lessing

Mark Crosby

Jonathan Hugh Tebay

Techniques are presented for hierarchical report tool session management. A user interacts with a hierarchical reporting tool during a first session and reaches a specific nested level within the tool for a particular hierarchy being accessed by the user. At some point in time the user exits the tool (normally or abnormally). The specific nested level is maintained on behalf of the user. So, when the user initiates a second and subsequent session with the tool, the user is presented with the specific nested level when the tool is started for that subsequent session.

Techniques for hierarchical report tool session management

A computer implemented method of and system for capturing, storing and organizing quality feedback information associated with products sold by a retail enterprise. The quality feedback information is stored and organized within a relational database in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which quality feedback information is stored and organized within the relational database. The relational database, populated with quality feedback information, provides the retail enterprise with the means to analyze and improve retail operations, to better manage store inventory, and more efficiently manage product sales and returns.

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Yorba Linda, CA, United States of America

Dennis Jeng