Hand Held Products, Inc.

Dennis Henry Cudzillo

Joseph A Walczyk

Barry H Keys

James S Ledwith

Gregory Pasik

Timothy Young

John Yeschick

An electronic device having a faulty touch panel may be diagnosed and indicated for repair by extracting a log from the electronic device. The log may include a record of touch panel events indicating active and inactive touch panel events divided into time periods. The log may be analyzed for touch panel events in a given time period. If a total number of touch panel events in a given time period exceeds a threshold count, and if a percentage of touch panel events in that given time period exceeds a threshold percentage, the touch panel may be identified as in need of replacement. Further, if a total number of touch panel events for all time periods exceeds a threshold percentage, the touch panel may be identified as in need of replacement.

Systems and methods for identifying faulty touch panel having intermittent field failures

An indicia reader system includes: an indicia reader for reading symbol indicia and producing a symbol signal representative of the symbol indicia, the indicia reader capable of transferring and receiving data formatted in a plurality of protocols; a controller capable of transferring and receiving data formatted in a plurality of protocols; and, a translation interface for translating data from the controller which is in a first protocol to a second protocol for receipt by the indicia reader.

Indicia reader that simultaneously operates as a point-of-transaction indicia reader and a serial port device

Method for updating indicia readers

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Camillus, NY, United States of America

Dennis Henry Cudzillo